Integration Specialist

In Some Jobs You Take Orders. In This One, You Write History.

Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.

We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.

Are you ready for this exciting challenge?

First Databank (FDB) is seeking an Integrations Specialist in the Meducation department.

Position will be based out of Durham, North Carolina.

Responsibilities:

• Lead integration efforts

• Work with customer success team to design successful plans for API integration.

• Work with customers to understand requirements and workflow to determine optimal API integration points.

• Attend weekly project meetings with customers.

• Work with customers to diagnose and fix technical issues that arise during integration.

• Monitor customer issues and performance.

• Participate in internal application development

• Work with software development, clinical, and customer success teams to identify and prioritize new workflow, content management, and quality assurance tools.

• Participate in application development and maintenance on internal applications.

• Manage application life cycles, including enhancements, bug fixes, deployment to AWS, and performance/security monitoring.

• Lead QM engagement

• Work with QM to develop testing strategies for new features.

• Manage and prioritize bug fixes with Development and QM.

Required Skills:

• Familiarity with HL7 standards

• Familiarity with Cerner and Epic systems

• Understanding of clinical workflow and data transmission patterns

• Competency in SMART/FHIR applications and related issues (e.g., FDI, CORS, SSL, Firewalls).

• A strong ability to communicate and interface with customers in a timely manner.

• A natural curiosity and tenacity for problem solving and troubleshooting in real time.

• Pluses:

• AWS/Azure familiarity.

• Experience with front end web development including:

• JavaScript/AJAX

• .NET Framework/Web API/MVC 5

• Angular/Typescript

• Blazor (wasm)

• Experience with full-stack software development and testing using:

• C#

• SQL

• Github/Git

• Python

• Postman

Required Experience:

• Bachelor's or higher in Computer Science (or equivalent work experience/degree)

• 5+ years of experience working in the healthcare IT domain including:

• EMR integration

• Systems design and analysis

• Workflow mapping and business process review

• Technical familiarity with VPNs, firewalls, servers, remote troubleshooting, software/applications installation, authorizations, clinical/hospital systems, etc.

About FDB:

FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on Twitter (https://twitter.com/FDB_US) and LinkedIn (https://www.linkedin.com/company/first-databank) .

We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, respectively, including the most recent honor awarded to our Indianapolis office in 2017 & 2018 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@fdbhealth.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please visit EEO is the Law, EEO is the Law Supplement (https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf) , Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) , and FDB EEO/AA Statement.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Durham, NC. The reasonable estimate, if hired in Durham, is $99,000 – 125,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.