AddressSalary Range: $13/hr-16/hr
The Insurance Follow Up Rep is responsible for various tasks in the accounts receivables reconciliation process.
Responsibilities
- Responsible for the accounts receivables reconciliation process for patient accounts including but not limited to: examining, correcting and consistently updating patient health information to ensure accurate insurance payment/follow-up and applying appropriate contractual allowances.
- Resolves patient and insurance carrier inquiries in a timely manner to avoid increasing A/R days.
- Uses on-line systems provided by multiple payers to verify eligibility and benefits as well as checking claim status appropriately.
- Makes telephone calls to the payer to ensure receipt of claims filing and payment on submitted claims.
- Maintains appropriate/consistent documentation on accounts worked utilizing the accounts receivables work listing or patient accounting system.
- Identifies non-payment trends by payer and notify management and comes to the table with potential solutions to these non-payment trends.
- Applies proper account management principles to accounts to ensure accurate Follow Up.
Qualifications
Minimum Education
- High School Diploma or Equivalent Required
Minimum Work Experience
- 6 months Relevant revenue cycle experience Required
- Experience with health care insurance collections Preferred
Required Skills, Knowledge and Abilities
- Must be able to demonstrate the ability of the following: Medical Terminology, Written communication skills, Verbal communication skills, Medicare regulations, Coding, Excel, WORD, Specific applications to use PC applications to achieve work goal, Office applications: email, fax module, scan PDF, Fast paced work environment, Meeting deadlines, Organized, Time management, Conforming to standards, Phone customer service, Billing process, Manage large data volume, Audit Techniques , Healthcare financial regulations, Insurance collections process, Patient privacy, Data entry,10 key calculator, and Works well within a team structure.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
