Address
Form of work
SalaryJob Description
At Moore Family Agency Inc., we pride ourselves on our commitment to excellence and continuous growth. With over six years of experience with Allstate and a $14 million book of business, we've established ourselves as a reputable agency in our community. Our agency culture is centered around career development, teamwork, and recognition, ensuring that each team member feels valued and supported in their professional journey. As we focus on nurturing talent and shaping futures, we invite you to embark on an exciting career path with us.
We are seeking an Experienced or Entry-levelInsurance Customer Service Representative to join our team. In this role, you will have the opportunity to learn and grow in the insurance industry while providing exceptional service to our clients. You'll work closely with our service manager and experienced team members to develop your skills and contribute to our agency's success.
Apply Today! Join us at Moore Family Agency Inc. and kickstart your career in the insurance industry today!
Salary: $40000.00 - $50000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Bonus Opportunities
Work-Life Balance
Evenings Off
Weekends Off
Holidays Off
Career Growth Opportunities
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Professional Work Environment
Team Building Activities
Equipment Provided
Office Snacks and Coffee
Monthly Health Stipend
Rewards & Recognition
Paid Sick Leave
Responsibilities
- Nurture strong customer relationships and aim to increase client retention and product loyalty.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
- Ensure consistent and prompt communication with clients to address their needs and concerns to ensure retention standards.
- Address the clients concerns carefully, clearly, and professionally.
Requirements
- NO PREVIOUS EXPERIENCE REQUIRED.
- An insurance license is required for the position, but not required to apply.
- Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
- Candidate must have basic computer software knowledge. This includes being proficient in Microsoft Office Suite. Agency Management System (AMS) is a BONUS.
- Act as a dedicated team player, fostering collaboration and supporting colleagues in delivering excellent service to clients.
- Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
Company Description
e are a premier Allstate Agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.
