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Form of workJob Description
Join Lisa M Koch American Family Insurance, a reputable insurance agency that values positive client experiences and community engagement. We pride ourselves on serving our local community with top-notch insurance solutions. Earning hourly wage + commission.
As our Customer Service/Sales Representative, you'll play a vital role in establishing and nurturing relationships with clients. You'll provide exceptional service by understanding their insurance needs, offering customized solutions, and ensuring their satisfaction. With a positive and inviting tone, you'll create a welcoming atmosphere that fosters trust and loyalty.
If you're enthusiastic about helping others, have a passion for sales and customer service, and want to be part of a team that values collaboration and community, Lisa M Koch American Family Insurance is the perfect place for you. Apply today to join our dedicated team!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Retirement Plan
Responsibilities
Client Consultation: Develop a deep understanding of clients' insurance requirements through meaningful conversations and active listening.
Policy Recommendations: Provide tailored insurance plans that align with each client's unique needs, ensuring comprehensive coverage and peace of mind.
Customer Service: Deliver prompt and courteous service to clients, address inquiries, and provide accurate information.
Sales Techniques: Employ effective sales strategies and persuasive techniques to drive business growth and meet targets.
Relationship Building: Cultivate long-term relationships with clients to foster loyalty and retention.
Continuous Learning: Stay updated on industry trends, changes in policies, and new product offerings to provide informed advice and recommendations.
Requirements
Insurance Experience: Prior experience in insurance sales or customer service roles REQUIRED.
Excellent Communication: Strong verbal and written communication skills to effectively engage with clients and provide clear and concise information.
Customer-Focused: A genuine interest in understanding clients' needs and delivering exceptional service.
Adaptability: Ability to work efficiently in a hybrid remote work environment while maintaining productivity and collaboration.
Positive Attitude: A positive and inviting demeanor that creates a welcoming and supportive atmosphere for clients and colleagues.
Technological Proficiency: Familiarity with CRM software and digital communication tools to facilitate effective client interactions and data management. P & C License Required.
