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Form of workAs an Instructional Designer you will be responsible for the design evaluation and maintenance of Spectrum Community Solutions sales training programs.
Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice. Our team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people.
BE PART OF THE CONNECTION
You will develop engaging and effective training materials and programs for corporate learning initiatives. You will collaborate with subject matter experts, analyze training needs and design instructional content using various formats and technologies. You will apply instructional design principles to create interactive and learner-centered experiences, incorporating activities, assessments, and multimedia elements.
You will participate in instructional design projects. You will also evaluate and refine training materials, ensuring alignment with organizational goals and learning objectives. This revolves around creating impactful learning solutions to enhance employee development and support organizational success.
Your focus will be to simplify and enhance the employee experience at Spectrum to help maintain prime organizational effectiveness. Spectrum employees will count on your follow-through and escalation, when necessary, to handle each confidential issue with respect. You’ll have the opportunity to work with people across all parts of the business and help them focus on doing their best work as you see their recruiting needs through to resolution.
WHAT OUR INSTURCTIONAL DESIGNERS ENJOY MOST
- To collaborate with the leadership team and business subject matter experts to design engaging learning that mitigates risk to the company and supports company values
- To partner with the business to create clear learning objectives in support of business goals
- To design and develop high-quality learning content to meet the needs of the supported audience
- To conduct reviews of training materials to ensure learning objectives are met
- To provide enhancements and revisions to existing materials based on SME/Stakeholder feedback
- To maintain current knowledge of the latest industry tools and processes
- To collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables
- To actively participate in and facilitate in-person or virtual meetings as needed to support learning projects
- To maintain accurate status of projects, milestones, and tasks in the team project tracking tool
- To diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders
- To facilitate in-person or virtual “train the trainer” sessions
As you efficiently manage employee interactions, your goal is to provide excellent service with an appropriate sense of urgency. With over 96,000 employees, your work is essential to empowering, developing, and safeguarding our people and their careers. If you value relationships and are people-first, a career as an Instructional Designer at Spectrum is for you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Bachelor’s degree in Education, Adult Learning or equivalent experience
- 2+ years of Instructional Design and development experience
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to read, write, speak and understand English
- Critical thinking and analytical skills
- Ability to communicate with all levels of management and company personnel
- Ability to deal with the public in a professional manner
- Ability to leverage advanced and emerging digital learning tools, delivery methods and platforms
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Ability to provide guidance and support to others on using designated technology to perform tasks
Preferred Qualifications
- Certificate in Instructional Design, Instructional Technology or related field
SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
- Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
- Total Rewards:See all the ways we invest in you—at work and in life
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
