Instructional Designer - Clearance Required

GA-CCRi maintains and deploys production systems for users across the Intelligence Community, Department of Defense, and commercial industry. We build and develop best-in-class all domain and globally focused situational awareness capabilities that process petabytes of data from numerous streaming data sources in near real time. Our systems apply state-of-the-art algorithms and machine learning techniques to extract features and fuse data from multiple phenomenologies to form a rich live view of objects in the sky, on the sea, and on the ground. These analytics are designed to determine not just where something is, but what it is, where it's been and what it's doing. All of this "data to knowledge" is made available to end users in our own browser-based application for visualization, analysis, and understanding. We always want to do more, and that's where you come in!

Job Description

GA-CCRi is seeking a mid-level Instructional Designer and articulate communicator to help develop documentation and education materials to boost user experience of a web-based software platform. GA-CCRi applies innovative data science, scalable software engineering, and advanced visualization to create global situational awareness tools that support a wide range of users and use cases. Accordingly, the ideal candidate will possess not only exceptional writing and communication skills, but also an ability to create online learning material for both technical and non-technical audiences in multiple mediums. Such learning experiences may come in the form of e-learning, user guides, instructional videos, in-platform instructions, and job aids. The ideal candidate has experience creating engaging user experiences through sound instructional design and UX/UI design principles. This position requires working collaboratively with customers, software developers, Subject Matter Experts, QA/Testing, Product Management, and users to understand training and documentation requirements. Job duties also include continuously editing and revising content to ensure users have the best possible experience with a changing product.

Positions available in: Charlottesville, VA

Duties and Responsibilities

· Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from engineering, support, and product management

· Develop user guides, videos, FAQs, job aids, and other online user help and learning material

· Gather and analyze technical and product information from various sources to document new or changing product functionality

· Develop and design online training courses and curriculum.

· Collaborate with subject experts to develop course content.

· Write and edit scripts for video and audio content.

· Develop instructor manuals, rubrics, and other teaching tools.

· Gather customer feedback on documentation to improve usability.

· Work with Product Owners to identify when better training versus improved UI/UX design is needed to help improve the user experience.

· Coordinate with the UI/UX team to help with user acceptance testing of new software features and capabilities.

· Learn complex concepts and communicate the information in a way that is engaging and understood by users.

· Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables

Requirements

Essential Qualifications

We are looking for candidates with a solid foundation in instructional design, design thinking, and a desire to continue learning. Knowledge in the following areas is required:

· Previous experience in instructional design

· User-facing documentation writing: user guides, instructor guides, training videos, tutorials, job aids

· Experience implementing learning evaluation strategies

· Storyboarding

· e-Learning, instructor-led, and blended course creation

· Microsoft Office products

· Typically requires education or formal training equivalent to the completion of a Bachelor’s degree or Master’s degree in Curriculum Development, Instructional Design, Instructional Technology, Teaching, or equivalent in professional experience

· May substitute equivalent professional experience in lieu of education/training.

· An active TS/SCI clearance is required

Preferred Qualifications

Knowledge in the following areas is preferred:

· Articulate Storyline

· Camtasia or similar video production software

· Moodle or other learning management system

· Working knowledge of HTML or Sphinx

· Defense and Intelligence: Army, Navy, Marine Corps, Air Force, Space Force, SIGINT, Cyber

Travel Percentage Required

0%

Relocation Assistance Provided

Yes

US Citizenship Required?

Yes

Clearance Required?

Yes

Clearance Level

TS

Salary Range: $96,180 - $172,163*

Benefits

• Casual Work Environment
• Intellectually Challenging Work
• Health Insurance including FSA, HSA and Tricare Supplement options
• Short/Long Term Disability Insurance
• Generous Defined Retirement Benefit, including both a 401K match and pension plan.
• Very Flexible Vacation Policy

The job description above is not intended to be comprehensive list. Responsibilities, activities, duties, and/or tasks may change or be assigned at any time.

CCRi is committed to a diverse and inclusive workforce because we know that our differences benefit our employees, our customers, and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, sex, sexual orientation, gender identity, national origin, status as a an individual with a disability, status as a protected veteran, or any other applicable legally protected characteristics.

*rate premium may be applied to positions in CA, VA, CO, AK, AL, CT, MA, MD, NJ, RI, and WA