Institutional Research Analyst

Title:Institutional Research Analyst

Salary Range: $48,852.00 - $68,208.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Hybrid

FLSA Status: Non-Exempt

College: KCTCS System Office

Campus Location: System Office

Department: Office of Research & Policy Analysis (ORPA)

Total Rewards

KCTCS System Office offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:

• Exceptional health care, vision, dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Institutional Research Analyst position is responsible for facilitating communication of data through information visualization, performance measure development, calculation, validation, and fulfillment of ad hoc requests.
This is a defined-term contract position renewable each fiscal year and located in Versailles, KY.
This position may offer a hybrid work schedule.

Job Duties:

Create and maintain Tableau visualizations such as the KCTCS Factbook and KCTCS Strategic Plan dashboards. This includes continual improvement in order to streamline data loading and validation processes in order to meet internal publication deadlines.
Responsible for ensuring consistency and accuracy of performance metrics across a variety of platforms (e.g., Tableau and data warehouse dashboards, scorecards, and external resources such as CPE's progress reports and placemats). This includes within ORPA communication to ensure data is validated and responsibility for development and calculation of assigned performance metrics.
Works with requesters, including staff in ORPA, to understand their needs in order to provide unsurpassed customer service with timely and accurate responses to ad hoc requests. In addition to preparing data, this includes training requesters to locate existing information as well as improving resources such as the KCTCS Factbook to incorporate frequently-requested information.
Develop internal documentation to ensure consistency and efficiency in routine work (such as performance measure calculations and Tableau dashboard updates).
Develop documentation and training resources for external audiences, particularly College Institutional Research/Institutional Effectiveness (IR/IE) staff, to understand logic and to best utilize products such as the Tableau dashboards and KCTCS data warehouse dashboards/reports.

Minimum Qualifications:

Bachelor's Degree in Institutional Research/Reporting or Computer Science and four (4) years of relevant experience or equivalent.

Preferred Qualifications:

Bachelor's Degree in Institutional Research/Reporting or Computer Science and seven (7) years of relevant experience or equivalent.

Additional Skills Requested:

Proficiency with Microsoft Office Suite (Access/Excel), Tableau, OBIEE or data warehouse.