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This is a 100% remote position!
Join Skip-Line, Where Innovation Meets the Road!
Join Skip-Line, Where Innovation Meets the Road!
We are the industry leader in pavement markings control systems. Our innovative products allow road markings to be applied smarter, safer, and more accurately. Be at the forefront of cutting-edge technology, installing our suite of smart products on paint trucks and building lasting relationships with customers around the U.S. Your hands-on expertise will help pave the way forward with Skip-Line!
Job Overview
As the Install Technician, you will travel to customer locations across the U.S. to perform product installs on their paint trucks. Installs require basic DC electricity/wiring experience. In addition, you will provide on-site training to the customer, so they learn how to use our equipment. You will also provide fanatical support to the customer, ensuring all their needs are met. Providing installs, technical training and support will guarantee our customer’s success and leave a lasting impression of you and the company. This role is critical to getting the pavement markings contractors the equipment they need.
Job Responsibilities
- Seasonal travel to customer sites, including DOT facilities and private contractor locations, to install Skip-Line hardware equipment according to project specifications.
- Use basic electrical (DC) and wiring expertise to successfully install and connect hardware components.
- Collaborate with customers during the installation process, providing education and addressing any concerns to ensure an exceptional experience.
- Provide on-site training and education to customers on how to use the product after the installation.
- Diagnose and resolve technical issues related to the hardware and software, working closely with customers to provide effective solutions.
- Troubleshoot and identify issues as it relates to various mechanical and electronic systems on the equipment.
- Maintain detailed records of installations, configurations, and troubleshooting activities.
- Adhere to Skip-Line safety guidelines and protocols during installations to ensure the well-being of yourself and others on-site.
Additional Responsibilities
- Work closely with internal teams, including Engineering and Support, to communicate customer feedback, contribute to product improvement, and ensure a seamless integration process.
- Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
- Become an expert in pavement marking controls and educate customers on the use and benefits of Skip-Line products.
- Create and implement new processes to improve efficiency and customer satisfaction while reducing costs
Experience & Requirements
- High School Diploma, GED, or equivalent required
- Relevant certifications in electrical/wiring or technical fields are desirable
- Experience with road markings equipment (e.g. paint trucks) is strongly preferred
- Must be able to work in the U.S.
- Must have a valid U.S. Driver’s License
- Willingness and ability to travel to customer sites as needed
Desirable Experience
- Strong understanding of electrical systems and components
- Fundamental DC electrical/wiring experience required
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
Benefits
A full competitive benefits package is offered including medical and dental insurance, paid holidays, 401(k) match, vacation and sick time, and other benefits.
Salary Range
$55,000 - $75,000; based on relevant experience.
How to Apply
Apply at https://shawharbor.betterteam.com/
Skip-Line is an EEO Company. It is the policy of Skip-Line to prohibit discrimination and harassment of any type and to afford EEO to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Interested in joining the industry’s leader in pavement marking controls? Check out our website: www.skip-line.com
About Skip-Line:
SKIP-LINE® is building the next generation in infrastructure technologies. We have decades of experience with pavement markings. Our systems function on the vast majority of paint trucks in North America. Our mission is to create safer, smarter markings through connected equipment, automation, and data visualization.
