Company

U.s. Bank National AssociationSee more

addressAddressPhiladelphia, PA
type Form of workFull-time
salary Salary$23.46 - $34.38 an hour
CategoryRetail

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Processes day-to-day activities associated with Institutional Trust accounts. Assists in office operations including telephone, mail, filing and supply maintenance. Assists Account Managers and Relationship Managers in meeting client needs to maximize client satisfaction and encourage growth of the relationship. Works proactively to identify potential problems, compliance issues, or fraudulent activities.

Basic Qualifications
  • High school diploma or equivalent
  • Three or more years of customer service experience

Preferred Skills/Experience
  • Thorough knowledge of general banking and trust products
  • Experience in a Trust Department, Investment management, or at a Brokerage Firm
  • Bachelor's degree
  • Advanced knowledge of cash and security transactions and trust operations
  • Proven commitment to quality customer service
  • Well-developed ability to timely and accurately process daily work/transactions
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $23.46 - $31.25 - $34.38 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Benefits

Disability insurance, Health insurance, Dental insurance, 401(k), Paid time off, Adoption assistance, Parental leave, Vision insurance, 401(k) matching, Life insurance
Refer code: 8593217. U.s. Bank National Association - The previous day - 2024-03-16 04:10

U.s. Bank National Association

Philadelphia, PA
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