Inspector V

Inspector V - ISS
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!
As part of a collaborative team of public servants, an Inspector V protects residents’ health and safety by conducting on-site inspections and investigations in Texas long-term care facilities (assisted living facilities, day activities and health services sites, individualized skills and socialization providers) to assess their compliance with state laws and rules.
In this front-line field position, the Inspector V conducts investigations of complaints and incidens as a team member or individually, including complaints related to abuse, neglect or exploitation. The surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any violations against a facility, remedies to correct those violations, and a narrative to support regulatory determinations. The surveyor is also responsible for preparing written reports supporting the actions and remedies recommended and participating in surveys, inspections, and investigations with assigned team and accepts assignments as needed.
The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in their work, leading by example, and learning for continuous improvement.
This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region.
To watch a brief video showing the vital work long-term care surveyors do every day, please click here: Link Title
The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuityas well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Essential Job Functions:
Under the direction of a program manager, Inspector V conducts on-site licensure inspections and complaint and incident investigations in facilities to determine compliance with state health and safety regulations.
Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints regarding services provided in Texas long-term care facilities, including to ensure such services meet any resident’s specialized needs.
Conducts exit conferences with facility staff regarding findings and can assist in developing a plan to correct deficiencies.
Completes inspection or survey reports detailing violations, recommended remedies, and narratives to support regulatory findings.
Visits long-term care facilities to verify correction of previously cited regulatory violations.
Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, and reports.
Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
Complete referrals for the conduct, as appropriate.

Knowledge Skills Abilities:
Ability to interpret policies, procedures, and regulations.
Ability to work independently.
Ability to use the computer for writing reports.
Ability to exercise professional judgment and reach sound decisions.
Ability to integrate complex regulatory concepts, procedures, or processes.
Ability to multi-task and track multiple activities with competing priorities.
Ability to establish and maintain effective working relationships with team members and others.
Knowledge of program regulations and procedures, and survey techniques.
Knowledge of acceptable professional standards of care.
Skill in operating personal computers and software.

Registration or Licensure Requirements:
The applicant must have a valid, state-issued driver’s license.

Initial Selection Criteria:
Experience in quality assurance/compliance and oversight/auditing preferred.
Experience in conducting investigations related to quality outcomes.
Experience in conducting investigations of abuse, neglect or exploitation in a regulatory program.

Additional Information:
Flexibility in work hours is required for this position. The job requires 80% travel, with most travel during the day. However, some overnight and weekend travel is required, as well as occasional on-call duties for emergencies or high-priority situations in facilities. Must have reliable transportation.
Note: This position is able to work a compressed workweek with options Monday-Thursday, Tuesday-Friday, and Friday-Monday, 10-hour days.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need an accommodation to participate in the interview process, please notify the person scheduling the interview.
All applicants must pass a fingerprint criminal background check.
If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.

MOS Code:
Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to: 68R, 35M, 06, 6033, 2A7X2, AM, 35M. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.