Inside Sales Representative

Renewal by Andersen is a window replacement subsidiary of Andersen Corporation, a company that has revolutionized the window and door business for more than 120 years. Drawing on the Andersen tradition of quality, innovation and craftmanship, Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are in over 100 markets in the U.S., ranking Andersen as the largest replacement window company in the country.
As an Inside Sales Representative, you will act as the “Voice of Renewal by Andersen” by cold calling people using a given phone directory to sell Renewal by Andersen products. You will answer incoming calls from prospective customers while using Renewal methodology to provide information about product's features, prices etc. and present their benefits. You will be focused on fulfilling activity and appointment goals within guidelines.
Other responsibilities include:
· Manage customer account statuses and relevant issues
· Meet quality, productivity, turnaround time and other expectations
· Keep records of calls, sales and record useful information using the CRM tool
· Sell the value of an in-home consultation and convert appointments
· Schedule appointments for Sales Representatives to meet with prospective customers or for customers to attend sales presentations, coordinate with outside sales team.
· Follow up on all voicemails and other inquires.
In this role, you must always uphold company culture while making customers feel respected, cared for and delighted with their experience.
Requirements:
· 1+ years of Inside sales and/or Call Center.
· Ability to work non-traditional hours (evenings and weekends)
· Proficient in Microsoft Office Suite
Perks:
As an innovative and industry leading organization, we think of benefits broadly. From your health care to your work environment, to your quality of life, we think beyond basic benefits to provide total rewards package including, but not limited to:
· Uncapped bonus potential based on performance
· Medical/Dental/Vision/Life Insurance
· Health Savings Account contributions
· Paid holidays plus PTO
· 401K plan and yearly bonus
· A culture that supports work/life balance
· An environment where collaboration and efficiency are key
Job Type: Day Shift 10am-7pm. (Must be available to work either Saturday 9am-3:30pm or Sunday 12 noon to 6:00pm)
Job Type: Full-time
Salary: $18.00 + Bonus