Inside Sales Representative / Client Advocate

Hambleton Handyman is looking for a fast-paced Inside Sales rep.

We're a rapidly growing home service company, bringing homeowners the experts they need to maintain and improve their homes. We serve clients in Virginia, Maryland, and North Carolina, and bring them peace of mind by keeping their homes functional and beautiful. Our goal is happy paying clients who will call us back time and time again!
You are likely to thrive in this position if you are:

• Energized by talking with people on the phone all day;
• Passionate about understanding people's needs and guiding them to the best solutions;
• Fast-paced, comfortable with handling a large volume of calls and online contacts;
• People-oriented, always open to ways we can serve our clients better.
• Optimistic, always maintaining a cheerful attitude.

When you work for Hambleton Handyman, you get:

• The opportunity to work with a great team that's invested in your success;
• Managers who've got your back and are happy to support you;
• Compensation in keeping with the demanding nature of the job;
• A generous health insurance and dental insurance plan
• Paid Holidays and PTO;
• 401k Retirement Plan including company matching contributions;
• Company Paid Life Insurance Policy.
  

As an Inside Sales Representative, you would:

• Respond to leads as quickly as possible - whether phone calls, contact forms, or emails.
• Understand potential clients' needs, explain how our service works, and advise clients on how best to proceed.
• Book jobs, taking detailed notes before handing them off to the scheduling department.
• Follow up on estimates, train craftsmen on how best to perform estimates, and provide feedback on craftsmen's estimate performance.
• Be alert for ways we can improve our client experience and win more jobs.

We are looking for someone with these values:

• We’re always there for one another.
• We treat others with courtesy, dignity, and respect.
• We stand behind our work and maintain an attitude of responsibility.
• We’re dedicated to our work and committed to exceeding expectations.
• We are proud of what we do.