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Form of workJob Description
About the Company:
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:
- Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
- Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
- M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
- Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
- In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Due to our continued growth, we are hiring an Inside Sales Representative at Wake Research, an M3 company. This is a remote position.
About the Business Division:
M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). M3 Wake Research, Inc. is one of the largest independent Clinical Research multi-site companies in US, with close to 30 owned and managed research sites across the country that is continuing to grow through acquisitions and uncompromising commitment to careful planning and execution in accordance with regulatory compliance.
Conducting studies since 1984, M3 Wake Research owns a proprietary patient database of potential clinical trial participants across USA. As of today, our board-certified physicians have completed more than 7,000+ successful clinical trials, while consistently exceeding sponsor expectations for integrity, timeliness, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.
The Inside Sales Representative is responsible for specific study feasibility submission as well as research and outreach for new clinical trials.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Use a selection of channels to identify and quality new business opportunities including inbound lead follow-up, outbound warm and cold calls, emails, Teams video calls and social media
- Research and implement new and innovative strategies to identify new business and revenue streams
- Communicate openly with internal and external sales teams, lead generation and marketing
- Maintain awareness and knowledge of marketplace and competitors
- Assist with territory support as needed
- Feasibility completion and submission for specific clinical research sites
- Maintain current PI lists with CROs/Sponsors in their respective databases
- Research prospective studies in targeted therapeutic areas
- Pursue identified leads to successful CDA and FQ acquisition
- Assist in maintaining relationships with current Sponsors/CROS
- Assist with qualification visits and/or client interfacing at assigned sites
- Maintain study details within the Salesforce database to include past/current study metrics
- Collaborate with the full business development team to ensure cohesive study development
- Conference or local event attendance with clients
Education and Training Required:
- BA or BS degree, preferred
- Understand the targeted studies to include company, project and company contacts
- Knowledge of which marketing strategies can be used to attract CROs and Sponsors
- Possess strong understanding of the clinical research sites, PIs and their capabilities
- Experience in completion and submission of clinical trial CDAs and feasibilities
- Proficiency in relevant computer applications of Salesforce, Excel and Outlook
Minimum Experience:
- 1-2 years prior clinical research experience preferred
- Prior customer service or sales experience in research or other industry
Additional Information
A career opportunity with M3 Wake Research offers competitive wages, and benefits such as:
- 401(k), 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
*M3 reserves the right to change this job description to meet the business needs of the organization
M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate.
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