Inside Sales Rep

AlphaGraphics Commercial Printing Services is looking for an Inside Sales Account Representative
Responsibilities:
Generates sales leads and maintain current customer relationships.
Acquire new customers through cold calling; cold call existing customers to upsell products and services not currently purchased.
Builds sustainable relationships and trust with customer accounts through open and interactive communication.
Provides accurate, valid and complete information by using the appropriate methods, resources, software, etc.
Consults with customers to assist in the decision-making process and recommends additional value-added services and/or provides detailed information of services available.
Ensures follow up occurs on all estimates, including notifying customers when order is completed, and provides accurate turnaround times.
Requirements:
Minimum 2 years customer service experience with direct customer interaction;
Minimum 2 years sales experience preferred;
Knowledgeable of common printing, such as digital, design, signage, etc. preferred;
Working knowledge of popular file management systems;
Excellent verbal and written communication skills;
Knowledge of basic math and measurements;
Ability to work in a high-production, fast-paced environment.

AlphaGraphics Commercial Printing Services is an Equal Opportunity/Affirmative Action Employer