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Form of workFARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.
We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies!
We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.
We are looking for an Inside Sales Manager to perform duties to manage a team of Inside Sales Specialists to meet sales objectives working within the limits of established policies.
How you will make a difference @ FARO:
- Manage a team of Inside Sales Specialists (ISS’s) to meet and exceed Company sales objectives and key initiatives in conjunction with sales direction, working closely with Regional Sales Management and Marketing.
- Set, track, monitor and enforce key Inside Sales metrics including demo counts, demo to sales ratio, outbound phone call activity and sales efficiency. Report on and create charts of performance by individual and product line.
- Monitor ISS activity to ensure sales leads produce tangible results, activity, and sales.
- Maintain a library of call scripts for use by ISS’s. Work with Regional Sales Managers to develop scripts for product applications, communicate to staff and ensure use.
- Collaborate with Directors and RSMs to monitor and drive forecast.
- Collaborate with Sales Ops, Finance, Accounting, Marketing, Product Management and other departments to improve processes, policies and procedures that affect sales performance.
- Work with Sales Ops and Training to improve onboarding and employee resources.
- Develop sales and activity reports.
- Coach, evaluate, train and monitor performance.
- Interview, select, hire, train and assign staff. Provide direction and mentoring, develop and communicate performance metrics to assess the effectiveness of staff as a department and as individuals. Evaluate performance and provide counseling and coaching to employees.
- Regularly evaluate current sales practices and procedures and suggest improvements.
This position requires:
- BA/BS degree in Sales/Marketing, Business Management or related field strongly preferred
- 5-7 Years sales experience with 3+ years of sales management experience
- Strong people management skills
- Excellent Computer Skills
- Strong problem solving and analytical skills
- Proven Sales experience
- Strong drive for results
- Demonstrated teamwork skills
- Self directed and motivated
Behavior/Relationship Skills:
- Speak and prepare oral and written communication clearly and effectively, fostering open communication, listen to others, and deliver presentations.
- Act with integrity, demonstrate adaptability, and develop self through learning and feedback.
- Convey a sense of urgency, persistence, and commitment.
- Think strategically, analyze issues, use sound judgment, and innovate.
What FARO can offer you:
FARO has excellent benefits for you and your family. We not only care for our employees but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:
- A competitive paid time off bank and paid holidays
- Medical, dental, life and AD&D insurance plans
- Pre-tax flex spending accounts for medical and dependent care
- 401K with employer match
- Tuition reimbursement and training opportunities
- Wellness fairs
- Frequent lunch and learns to help educate employees about issues affecting their lives
- Other employee events
Inclusive
At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.
FARO is an equal opportunity employer and provides equal opportunities to all employees and applicants for employment. FARO is a government contractor and will take affirmative action as called for by applicable laws and Executive Orders.
Join us. Become part of a dynamic organization that values quality, leadership, teamwork,
honesty and openness as a way of life in conducting our business.
