Inside Sales Manager

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

The MRL Inside Sales Manager (ISM) is responsible primarily for developing and maintaining their own personal book of business. ISM's will be responsible to make outbound sales calls, enter transportation orders and ensure customer satisfaction for MRL customers that they bring to the company. While there may be times minor accounts are given to ISM's - for the most part, all ISM customers will be self-generated. When making sales to ISM customers, ISM's must work closely with their Carrier Sales Managers (CSM's for pricing and capacity capabilities) Once a sale is made for a load or a group of loads (lanes), the ISM will be required to work with the CSM to ensure load coverage.

At Midwest Refrigerated Services, we are driven by our Midwest Values of:

• Modesty
• Integrity
• Dependability
• Work Ethic
• Efficiency
• Safety
• Trust

It is the expectation that all employees exemplify these values.

General Accountabilities include:

• Making daily outbound sales calls to prospective customers and cold Leads
• Learning and improving on listening for areas of opportunity with customers
• Order entry and system operating proficiency
• Order and information accuracy and timeliness
• Team work with both CSM's as well as others in the Logistics Team
• Radical customer service and a sense of ownership
• Solution creation and communication both written and verbal

Skills Required:

• High energy / positive attitude
• Ability to find solutions
• Ownership of self-success
• Responsiveness and attention to detail
• Ability to communicate to both internal associates, customers and leadership through written and verbal skills
• Ability to make a high volume of phone calls
• Good and quick at simple math
• Ability to negotiate
• High degree of self confidence
• Other duties as assigned by management

Prerequisites:

• College degree or accepted work experience
• Ability to Type, and utilize common systems (Email, Microsoft tools, McLeod)
• Ability to learn on the fly and solve problems

Performance Measurements:

Company Benefits:

• Paid Time Off!
• $500 Referral Program - Refer hard working employees, get paid up to $500 per referral!
• Medical, dental, and vision insurance available 1st of the month following 30 days!
• Company paid - life insurance and disability
• Flexible Spending Account
• Holiday pay
• 401K with company match

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.