Inside Sales Intern - FALL 2023

What We Do

At Social High Rise, we are a team of seasoned social media professionals dedicated to empowering restaurants across the United States. By partnering with restaurant owners and operators, we take on the digital customer service and social media management load so they can focus on running their show. Here's a glimpse of what we're all about:

• Skillfully crafting authentic content and sharing it on various social media platforms every week.
• Proactively connecting with customers on review sites, sending genuine responses to both glowing and challenging reviews.
• Engaging with patrons by sharing their in-house photos and addressing their questions and comments online.
• Keeping business info up-to-date on 75+ top apps, maps, and search engines (Google, Yelp, Facebook, Apple Maps, and more).

Our Social High Rise Ethos

We're a tight-knit team that hustles together, takes ownership of our work, and practices empathy. We aim to be optimistic, humble, and resourceful in everything we do. Being thoughtful and responsible towards each other, our clients, and our community is a priority. We put people first and embrace a "flat" organizational structure, where everyone works together without rigid hierarchies or communication barriers.

A Bit of Background

Founded in 2012, our headquarters is situated in the heart of downtown Chico, CA, within a historic 100+-year-old building's old "grand ballroom." As a small, homegrown agency, our team members tend to stick around for the long haul. We're a hybrid organization, with some working remotely, and others, like our sales team, based in our Chico office.

Our weekly "team time" via Zoom allows us to celebrate milestones, acknowledge achievements, and laugh at our own blunders - because, hey, we all make mistakes! Occasionally, we'll snap screenshots during meetings for some extra fun, and if it's your birthday, you'll likely be serenaded by our enthusiastic voices.

Perks of Joining Our Crew: Enjoy working with a close-knit team of kindred spirits, indulge in free pizza from the town's finest pizzeria, experience personal growth, gain Inside Sales expertise, and form lasting friendships!

*NOTE: WE WILL BE REVIEWING APPLICATIONS AS THEY COME IN, AND WILL BEGIN CONDUCTING INTERVIEWS VIA PHONE & ZOOM VIDEO BEGINNING IN JULY 2023.

SEEKING AMBITIOUS 2023 FALL INTERNS! Over the years, we've had the privilege of mentoring numerous exceptional interns, and we've meticulously crafted our Sales Internship to ensure participants gain vital skills and experiences to enhance their resumes.

Our Inside Sales Internship offers a challenging yet rewarding experience for those eager to learn. As an intern, you will support our dedicated sales team in acquiring new clients for Social High Rise. You'll be trained in social media philosophy as it pertains to restaurants, and you'll undergo comprehensive sales training to master lead qualification, objection handling, closing strategies, and maintaining a robust sales pipeline via phone and email. This internship is ideal for individuals intrigued by the social media industry, social media marketing, Inside Sales, and startup culture.

To maximize your experience, we recommend a commitment of two semesters (Spring, Summer, or Fall). Historically, interns have seen their earnings double during their second semester, providing them with a more extensive sales experience to showcase on their resumes - a quality highly valued by many companies. Upon completing two semesters, interns may be considered for full-time Sales Executive positions with Social High Rise after graduation. Embark on this rigorous yet fulfilling journey with us and set yourself up for future success.

INTERNSHIP RESPONSIBILITIES INCLUDE:

• Partnering with the Social High Rise sales team at our Chico Headquarters office a minimum of 12 hours per week on a consistent, pre-determined schedule - punctuality and dedication are extremely important. WEDNESDAY MORNING AVAILABILITY IS REQUIRED!
• WORK ETHIC! Averaging 20-30 calls per hour
• Following a written script to assist you in having successful prospecting calls
• Sending appointment reminder emails to qualified leads
• Sending email campaigns to nurture leads
• Learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology
• Bringing an attitude of hustle every day
• Rigorously tracking sales activity
• Analyzing personal performance to find ways to improve
• Shadowing the Social High Rise team to learn sales and business-related skills that can be applied to future career opportunities.

DEFINITION OF SUCCESS:

• Qualify 8+ leads per month
• Schedule solid appointments with qualified prospects to speak with a Sales Executive

COMPENSATION:

• $20-$80 per qualified appointment set (increases with volume over the semester)
• Bonuses for hitting personal and team goals
• Snacks
• Valuable sales experience
• An accelerated rate of learning, since we act like a start-up and we move quickly

WHAT PAST INSIDE SALES INTERNS HAVE TO SAY:

"I honestly learned so much more than I thought I could from an internship. Social High Rise believed in me and gave me the tools to believe I could also succeed in sales." -Alix

"Ideal for someone trying to get into a sales position out of college. This internship has been one of the most rewarding positions I've ever had. Not only have I learned so much about the industry, cold-calling, and what it takes to be successful, I've also learned just as much (if not more) about myself." -Glassdoor

"This internship rocks, and taught me so much!" -Luis

"They were such kind mentors. I learned so much from this internship! I will definitely come back and visit!" -Aisling

EXPECTED START DATE: AUGUST 30TH, 2023 -- WE WILL BEGIN CONDUCTING INTERVIEWS VIA PHONE & ZOOM VIDEO BEGINNING IN JULY 2023.

*Must be able to work at our office headquarters in Chico, CA*

Do you have these skills/qualities? If so, apply, and tell us why you're the best fit for the position!

• A passion for social media
• Fearless, self-motivated, hungry, ambitious, competitive, and winning attitude
• Empathy
• Resourcefulness 
• Rigorous work ethic
• The ability to think creatively and critically
• A high degree of common sense
• The ability to work independently with minimal instruction 
• Resilient to failure
• Smart, intuitive, and consultative approach to solving problems
• Insatiable desire to learn and improve skills
• Completed or taking courses in Sales, Marketing, and/or Business is a plus
• Availability beginning August 30th, 2023 (Fall Semester)
• DID WE MENTION? - WEDNESDAY MORNING AVAILABILITY IS REQUIRED!

To apply for the Social Media Intern position at Social High Rise, you MUST submit the following through our online application job post:

• Cover Letter & Resume
• Responses to our application questions

*Interns may receive college credit for this internship. Interns are responsible to provide the proper paperwork in order to receive college credit. 

All information will be kept confidential according to EEO guidelines.