Inside Sales Coordinator

The Sales Coordinator is responsible for Inside Sales lead generation. The SDC is tasked with sourcing sales leads that support and enhance ABS businesses. To ensure success, the SDR will use multiple sourcing methods and partner with the various business development team members and leaders to accomplish broader goals. The SDR will provide input to marketing and operations on go-to-market plans, improving customer interaction/satisfaction, expanding to new markets, and improving financial performance.
Who We Are:
At ABS Group, risk analysis is our foundation. ABS Group is a global professional services company with 100+ offices in 30+ countries. For more than 30 years, accredited quality and business assurance experts at have supported companies worldwide, providing management system certification, verification, assessment, and training to help them better ensure reliable performance of business, systems, people, and supply chains.
What You Will Do:

• Day-to-day contact with existing clients to verify current information and generate quotes, including Updating/Creating sample plans for large multi-site certificates. Systematically follow up with clients until the quote is signed and notify Client Services/Planners that the audit can be scheduled - 6-9 months before the expiration date.
• Coordinate with ABS Legal Department and the Client to negotiate Master Service Agreements.
• Communicate clearly and professionally with team members on the status of all quotes.
• Submit proposals for review and handle bounces, if applicable, in a timely manner.
• Review audit reports, track the status of renewals, and offer appropriate reductions depending on the standard.
• Contact customers to introduce products and services and explain product features,
• Select appropriate AM to recommend products and services based on customers' needs and interests.
• Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, on social media, or by telephone or e-mail.
• Developing and maintaining constructive and cooperative working relationships with others over time.
• Observing, receiving, researching, and obtaining information from all relevant sources.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

What You Will Need:
Education and Experience

• Typically requires a Bachelors degree or recognized equivalent or 2+ years' industry experience.
• 1 - 3 years of related industry experience preferred

Knowledge, Skills, and Abilities

• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of principles and processes for providing customers with personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• An entrepreneurial mentality that enables the incumbent to recognize and capitalize on new business opportunities.
• Able to work in a result-driven organization with a high attention to detail and accuracy.
• Strong interpersonal skills, including cooperation, active listening, persuasion, and critical thinking.
• Can assess the reasonableness and likelihood of success of various business scenarios.
• Ability to commit to ethical business practices per ABS Operating Principles, Mission, and corporate policies.
• Excellent communication skills, both written and verbal, and the ability to speak well in group and/or client-facing environments. English language fluency to conduct detailed business and technical communication at a professional level.
• Ability to learn the ABS Health, Safety, Quality, and Environmental Management System.

Reporting Relationships:
Reports directly to a senior-level Supervisor or above and has no direct reports.
Working Conditions
Work will generally be performed in an air-conditioned office environment. Work will be non-manual, but the incumbent must be able to lift up to 10 pounds occasionally.
ABOUT US
We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs