Inside Sales Coordinator

The Sales Coordinator is responsible for Inside Sales lead generation. The SDC is tasked with sourcing sales leads that support and enhance ABS businesses. To ensure success, the SDR will use multiple sourcing methods and partner with the various business development team members and leaders to accomplish broader goals. The SDR will provide input to marketing and operations on go-to-market plans, improving customer interaction/satisfaction, expanding to new markets, and improving financial performance.

Who We Are:

At ABS Group, risk analysis is our foundation. ABS Group is a global professional services company with 100+ offices in 30+ countries. For more than 30 years, accredited quality and business assurance experts at have supported companies worldwide, providing management system certification, verification, assessment, and training to help them better ensure reliable performance of business, systems, people, and supply chains.

What You Will Do:

• Day-to-day contact with existing clients to verify current information and generate quotes, including Updating/Creating sample plans for large multi-site certificates. Systematically follow up with clients until the quote is signed and notify Client Services/Planners that the audit can be scheduled – 6-9 months before the expiration date.
• Coordinate with ABS Legal Department and the Client to negotiate Master Service Agreements.
• Communicate clearly and professionally with team members on the status of all quotes.
• Submit proposals for review and handle bounces, if applicable, in a timely manner.
• Review audit reports, track the status of renewals, and offer appropriate reductions depending on the standard.
• Contact customers to introduce products and services and explain product features,
• Select appropriate AM to recommend products and services based on customers' needs and interests.
• Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, on social media, or by telephone or e-mail.
• Developing and maintaining constructive and cooperative working relationships with others over time.
• Observing, receiving, researching, and obtaining information from all relevant sources.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

What You Will Need:

• Typically requires a Bachelors degree or recognized equivalent or 2+ years’ industry experience.
• 1 - 3 years of related industry experience preferred

• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of principles and processes for providing customers with personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• An entrepreneurial mentality that enables the incumbent to recognize and capitalize on new business opportunities.
• Able to work in a result-driven organization with a high attention to detail and accuracy.
• Strong interpersonal skills, including cooperation, active listening, persuasion, and critical thinking.
• Can assess the reasonableness and likelihood of success of various business scenarios.
• Ability to commit to ethical business practices per ABS Operating Principles, Mission, and corporate policies.
• Excellent communication skills, both written and verbal, and the ability to speak well in group and/or client-facing environments. English language fluency to conduct detailed business and technical communication at a professional level.
• Ability to learn the ABS Health, Safety, Quality, and Environmental Management System.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Ability to Relocate:

• Spring, TX 77389: Relocate before starting work (Required)

Work Location: Hybrid remote in Spring, TX 77389