Inside Property Adjuster - Water, Fire, Smoke

We are Farmers!
We are... more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! We are Farmers!
Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a position where no two days are alike? We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career!
At Farmers, our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us. That means having people like you who can help us evolve to meet changing customer and business needs. Continuous development is critical to our success at Farmers; that means being curious, continually innovating, being open to new opportunities and embracing change. As the needs of our business and customers change, and you acquire needed experience, you may have opportunities to use your knowledge and skills in a different role. As you take on these new challenges, Farmers is committed to providing you with the necessary training and support along your career journey.
Workplace: Hybrid ( #LI-Hybrid ) or Remote ( #LI-Remote )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
Investigates, determines responsibility, confirms coverage, establishes damages, and negotiates settlement of claims.
* The ideal candidate will have prior property experience and reside in Pacific, Mountain and Central time zones, workplace is dependent upon candidate location.
Essential Job Functions

• Provides exceptional customer service.
• Interprets policy language to determine appropriate coverage outcomes.
• Collaborates with management and peers to drive business results.
• Supports the Catastrophe Response Team as needed during significant events requiring local, regional, or national response from the line of business.
• Conducts office investigation on assigned cases involving more complexity, confirms coverage, determines responsibility, establishes damages, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits).
• Reviews documentation on damaged property and vehicles, and determines claims related damage.
• Reviews and adjusts estimates provided on the cost of repair or replacement of damaged or stolen property.
• Creates damage estimates to establish accurate claims payments.
• Communicates via telephone or other electronic means with policyholders, claimants, agents, witnesses, repair facilities, contractors/vendors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons integral to the investigation
• Reports on potential salvage recovery and subrogation potential; reports theft, fraud, and arson losses as required to federal state and industry agencies.

Education Requirements

• High school diploma or equivalent required. Bachelor's degree preferred.
• Required to maintain an active adjusters license in states where required.

Experience Requirements

• Candidate should have a minimum of three years prior property claims experience.
• Customer service experience, preferably in a retail environment.
• Construction or Insurance experience highly desirable.
• Must achieve minimum passing score on all claims training exams.
• Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay!

Special Skill Requirement

• Excellent communication skills - both written and oral
• Computer skills - MS Word, Excel, Outlook
• Proficiency with smartphones and applications
• Bondable

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  o CA Only: $30.81 - $44.57
  o CO Only: $28.88 - $38.51
  o NY Only: $28.88 - $44.57
  o Albany County: $30.81 - $38.51
  o WA Only: $30.81 - $51.56
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - AZ - Phoenix-2400, US - CA - Westlake Village, US - CA - WoodlndHil-Cnga, US - CO, US - KS - OC3-S Ridgeview, US - MO - StLouis-Olive, US - OK - OklaCty-Memrl, US - OR - Tigard-6600, US - TX - Dallas-DallasPy
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.