Information Technology Co-op

Description
Position at Knowles
SUMMARY DESCRIPTION:
The IT coop must have an understanding of IT operations along with an unwavering commitment to providing the highest level of customer service. If you enjoy working with highly collaborative teams with customer focus then we highly encourage you to apply.
RESPONSIBILITIES AND DUTIES:

• Employee lifecycle management (onboarding and offboarding)
• Managing the helpdesk ticketing queue, resolving requests in a timely manner.
• Supporting our employees both in office and remotely.
• Deploying new software and hardware to our employees using MDM tools.
• Configuring and maintaining office hardware like printers, laptops/desktops/servers
• Provide technical support for large scale meetings.
• Work with vendor for IT related equipment
• Create and update documentation.

REQUIREMENTS:

• Bachelors or Master's with major in Computer Science/Information technology or related IT fields
• Proficient in Windows OS and Microsoft application
• Understanding of computer, networks and infrastructure
• Proficient in mobile devices and applications
• Excellent people-skills (outgoing, approachable, motivated to help), including the ability to train end users on security and other aspects
• Excellent verbal and written communication skills.
• Team player
• Minimum 20 hours per week

REPORTING RELATIONSHIP:
Global Windows Architect & Manager, IT
COMPANY DESCRIPTION:
Knowles Corporation is a market leader and global supplier of advanced micro-acoustic, audio processing, and precision device solutions with facilities in North America, Europe and Asia. Knowles strives to continuously reinvent the industry and develop technology that improves user experiences for consumer electronics, communications, MedTech, defense, electric vehicle, and industrial markets. Knowles develops products that enhance how they people interact with and enjoy the world around them each and every day. As the industry leader in MEMS microphones and balanced armature speakers, with strong capabilities in audio processing, Knowles' technology improves the user experience in mobile, ear, and IoT applications. Knowles' Precision Devices segment develops cutting-edge solutions in acoustic components, high-end capacitors, and mmWave radio frequency ("RF") technologies for a diverse set of fast-growing markets and applications that require high performance for mission-critical systems.
At Knowles, we are committed to engineering a better tomorrow through the actions we take on a daily basis. We believe that our focus on ethical, socially responsible, and environmentally sustainable behavior guides our decision-making processes and helps keep us accountable. Visit us at knowles.com
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