Informatics Design Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out remote in the Diagnostics Division.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

What You’ll Work On

The Informatics Specialist serves as a Lead with-in the Technical Solution Design Team and a subject matter expert; coordinating the tactical technical solution design (TSD) in clinical laboratory informatics, consulting and customer experience lines of business.

This position will develop; create and design strategies for the most complex and largest customer base, such as key strategic customers and national/regional health systems. This includes project management; preplanning and preparation to understand and present customer priorities.

The Informatics Specialist will partner/liaison to serve as a communication link to internal and external business partners and Customers to build and maintain effective long-term relationships to grow the business. Initiate competitive comparisons to support business strategies and our Total Solution Design

Core Job Responsibilities:

• Serve as a subject matter expert for Abbott’s AlinIQ informatics and digital health products to include preanalytical, analytical and post analytic software solutions.
• Analyze user needs, gather customer requirements, design an integrated, scalable and comprehensive solution to improve outcomes for clinical diagnostic healthcare customers.
• Develop strategic sales strategies that leverage Abbott’s unique differentiation in the laboratory informatics market, leveraging expertise in creating and presenting designed informatics solutions and leveraging the importance and value proposition to internal and external customers.
• Work with Area senior management and their direct management to develop qualified prospect lists to assess demand and prioritize accounts and engagements.
• Lead team of sales professionals in highly complex customer environments where higher levels of automation or informatics solutions may be required; or where multi-site or matrixed costumer decision making is in effect.
• Assist in RFI/RFP activities as it relates to technical data, solution development, pricing, value creation and customer meetings and presentations. Serve as a subject matter expert.
• As the Division’s subject matter experts (SMEs) on laboratory automation; Informatics; and consulting; the Informatics Specialist will be responsible for educating others in their associated commercial teams on the various technical areas of information technology and IT consulting. There will be a significant element of training and coaching so their knowledge can be shared and drilled down into the organization.
• Must be able to multitask and coordinate with a complex network of departments throughout all levels of an organization such as Sales, Lab Managers/Directors, Project Managers, HSI/ IT personnel, internal and external vendors and contractors and senior level management as needed.
• Build and maintain effective long-term relationships with internal and external customers. Manage and support sales objectives and customer satisfaction to grow the business. Responsible for implementing and maintaining the effectiveness of the quality system.

Accountability and Scope:

• Reports to Regional Manager, Technical Design Solutions
• Collaborates with US sales organization, project management office,
• Customer responsibility primarily spans throughout assigned region

Required Qualifications

• Bachelor’s degree
• 5+ years of experience in one or more of the following areas
  • i) selling technical products, services, installations, and configurations of automated diagnostics systems, laboratory automation systems, and system integrations;
  • ii) clinical laboratory science and laboratory operations and workflows;
  • iii) modifying informatics, laboratory middleware, and automation software; or
  • iv) conducting data analyses and utilizing data mining software specific to instrumentation and automation platforms.
• Strong leadership and project management skills

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $83,000.00 – $166,000.00. In specific locations, the pay range may vary from the range posted.