Address
Form of work
SalaryInside Sales Representative (Weekend + 3 Weekday Shifts Required) JUNE CLASS
About CharterUP
CharterUP is on a mission to shake up the fragmented $30 billion group ground transportation industry - with over 10,000 independent charter bus, minibus, and van operators across America. CharterUP is the first online marketplace that connects customers to a network of bus operators from coast to coast, currently holding over 600 operators on the network. Our revolutionary platform makes it possible to book a bus in just 60 seconds – eliminating the stress and hassle of coordinating group transportation for anyone from wedding parties to Fortune 500 companies. We’re introducing transparency, accountability, and accessibility to an industry as archaic as phone books. By delivering real-time availability and pricing, customers can use the CharterUP marketplace to easily compare quotes, vehicles, safety records, and reviews.
We're seeking team members who are revved up and ready to use technology to make a positive impact. As part of the CharterUP team, you'll work alongside some of the brightest minds in the technology and transportation industries. You'll help drive the future of group travel and help raise the bar for service standards in the industry, so customers can always ride with confidence.
We’re a remote-first workplace, but we encourage collaboration and connection with hubs in Atlanta, GA and Austin, TX. On the heels of a $60 million Series A funding round, we’re ready to kick our growth into overdrive – and we want you to be part of the ride.
Compensation & Perks...
- Base + Uncapped Commission: $75,000+ OTE
- Comprehensive benefits plan, including fully subsidized medical insurance for employees
- Generous Paid time off including Paid Parental Leave
- 401(k) plan
- Join the 2nd fastest growing company according to Inc. 5000
Shift Schedule & Availability:
Weekdays: 3 shifts from 2 PM to 11 PM ET are required.
Weekends: Options range from 7 AM to 11 PM ET, with flexibility offered to suit your availability.
Title: Inside Sales Representative
Location: Remote (US, Pacific Time Zone)
About the Role...
CharterUP is seeking motivated Inside Sales Representatives to join our Marketplace Sales team! The core focus of this role is to help find chartered transportation solutions for our clients’ group travel needs by leveraging our cutting-edge marketplace technology. This role handles phone-based, high-velocity, transactional inside leads; and can be an entryway into our Enterprise sales team, which handles complex, long lead time sales for our Enterprise clients.
What You'll Do...
Your Role as an Inside Sales Representative (ISR) will be centered around inside sales in a call-center-like environment, primarily dealing with accounts that require less than five buses. Unlike traditional inside sales roles with volume prospecting, this position focuses on managing both high volume inbound and some outbound sales calls, providing detailed and accurate trip quotes. You'll be handling 20-35 inbound and 40 outbound calls daily, aiming to convert 30% of approximately 300 monthly customer quotes into booked trips.
- Answer inbound calls and make outbound calls to follow up with prospective customers
- Promptly respond to voicemails and emails from customers to assist with new quotes and making changes to existing quotes
- Leverage our proprietary marketplace technology to meet Inside Sales Rep performance metrics, including gross revenue, quote conversion rate, and unique quotes per month
- Provide excellent customer service to our customers, gaining a full understanding of their needs to build out accurate and comprehensive trip quotes
What You'll Bring...
- At least 2 years of experience in a high-call volume sales role
- Track record of achieving sales targets
- Self-motivated in a work-from-home environment
- Comfortable asking for the sale, overcoming objections, and using assumptive sales techniques
- Ability to elicit trust from clients through a warm and professional tone
- Clear and concise communication style coupled with great listening skills
Geographical Requirements:
You must reside in one of our operational states: AZ, CA, CO, FL, GA, HI, MO, NC, NH, NV, NY, OK, SD, TN, TX, UT, WA, or WY. This requirement supports our logistical and operational needs.
Recruiting Process
- Step 1: Video call with Talent Acquisition
- Step 2: Video call interview with Hiring Manager
- Step 3: Video call interview with the Chief Revenue Officer
- Step 4: Offer, reference check, welcome aboard!
CharterUP is an Equal Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
CharterUP candidates and employees must reside in the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
Apply now!
Job Type: Full-time
Pay: $56,250.00 - $105,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Every weekend
Work setting:
- Call center
- Remote
Application Question(s):
- As part of the CharterUp process, you must fill out our online application at https://ats.rippling.com/charterup/jobs/d3303828-de48-4c84-8f59-cbbe69f20398. Please confirm you have completed the application.
- Are you legally authorized to work in the United States?
Experience:
- Call center: 2 years (Required)
Language:
- English (Required)
Work Location: Remote
