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Form of workJob Description
The In-House Marketing Representatives primary objective is to persuade qualified In-house guests to participate in a sales presentation during their stay on the property. They are responsible for exceeding the guests and owners’ expectations after check-in by providing resort and area information. The representative must maintain the utmost of integrity and provide a “World Class” experience to owners and guests with every interaction. Must be independently motivated and goal oriented.
ESSENTIAL DUTIES AND TASKS:
- Responsible for identifying and scheduling qualified tours for our team of sales consultants.
- The representative will participate in a proactive team effort to achieve departmental and company goals.
- The representative is expected to provide a high-quality and warm experience to our guests and members.
- Must maintain constant communication with the Director of In-House Marketing for all exceptions and events.
QUALIFICATIONS:
- Dependable and goal oriented.
- Must have reliable transportation.
- Self-directed and independent but works as a team player.
- Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, services or product form guests.
- Excellent customer service.
- Strong oral communication skills.
- Strong cash handling skills.
- Must have full availability
- Timeshare marketing experience preferred
BENEFITS & COMPENSATION BASICS:
- Outstanding and fun company culture
- Weekly pay
- Paid training & lucrative compensation plans (target $75k-$90K which is base pay plus commission)
- Rewards and recognition for sales: Quarterly Award Dinners, Summer Jam, Sales & Marketing Awards, Presidents Club/Masters Trip (annual trip where top producers can bring a plus one), and more
- Annual bonus range is $2,500 to $10,000
- ClubGO - Points to use for a free resort stay each year (points go up with tenure and are awarded annually)
- HICV Perkspot.com (Discounts on everything between auto insurances, apparel, wellness, pets, travel, gifts, electronics, etc.)
- A+ rating with BBB
- Signed 100-year extension of strategic IHG Marketing Alliance as of 2019
- Succession Planning Tool – Helps plan for long term career growth
- Annual Charity Support for "Give Kids the World" & "Toys For Tots Christmas"
- ARDA award winning training
- Expansions Leadership Training/Mentorship Program
- Growth opportunities
- Tuition assistance & language courses
- BEST referral compensation - $200-$12,700.00/per referral
- 401k match, 100% up to 4% of income
- Benefits at 90 days – Medical, dental, vision and even elective benefits such as life, disability, accident, pet, and more
- IHG travel discounts – 18 Brands – Thousands of properties worldwide - $39-$99 per night dependent on availability
- Holiday Inn Club Vacation Accommodation discount – up to 50% off regular rates
- Discounted & free golf
- Discounts at resort restaurants and retail stores
- Paid time off at 90 days that begins accruing day 1
- Volunteer paid time off
- Employee Assistance Program – Counseling sessions include family, finances, and legal advice (6 sessions per issue, per year)
- Academy of Learning & Development
- Orange at Heart Program
- Milestone & service awards
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
