Import Operations Specialist - 1744170

Key Responsibilities

Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)

Communicate with vendors and customers to obtain documents required to satisfy transaction requirements

Track, trace, and monitor progress of shipments and deliveries to ensure timely processing

Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight

Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery

Ensure accuracy and completeness of import documentation

Input, distribute A/P invoices and ensure timely A/R collection

Act as an operational liaison with customer to provide excellent, professional customer service

Handle order fulfillment operations, billing, and customer service functions in a timely manner

Negotiate rates & find additional competitive (service and rates) vendors

Requirements

Bachelors Degree (preferred)

1-2 years in freight forwarding, logistics, and/or supply chain

1-2 years of experience in handling customer service

Strong attention to detail

Well organized and quick to adapt

Proficient in using Microsoft Office Suite

Good and clear communication skills

Speaks Korean