Implementation Specialist Iii, Benefits (Hybrid)

ABOUT COASTAL

At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands of clients in California and nationwide. Driven by human connection, we believe in putting people first and have grown a team that genuinely cares about our clients. We promote a workplace that is fast-paced, fun, and creative. Coastal has proudly earned recognition from leading publications for several consecutive years, including the San Diego Business Journal, Inc. 5000, and Fortune, landing on lists celebrating best places to work and fastest growing private companies. The primary goal of our award-winning team is to have a positive impact on the lives of the clients we are honored to serve. We want our values to shine through every interaction, all conversations, and in every service we provide. We continue to find ways to do more and be better because our clients deserve it.

All team members, wherever they start, have access to our leadership team, which is focused on their success. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Coastal nurtures growth for those willing to put in the work. If you're passionate about values, eager to impact the community, and ready to grow personally and professionally you'll be right at home.

Coastal Payroll is currently looking to hire an Implementation Specialist III, Benefits to join our Implementation team to establish rapport with clients, managing the implementation timeline, scheduling, data collection and training for each benefit service line.

WHAT YOU'LL DO

• Work directly with Brokers and client contacts to obtain necessary data and diagnose gaps in services.
• Build, test and troubleshoot functionality, employee eligibility, and decipher payroll inquiries with and for the client.
• Build benefit vs payroll audit reports within isolved and conduct comparison audits against source data.
• Perform audits to ensure accuracy and functionality of setups and data input within the isolved system.
• Train customers to use/maintain Benefit Solution platform and applicable benefit services.
• Manage the Implementation and execution of 3rd party integrations including the review and deciphering of Carrier Connection discrepancy reports.
• Set up ACA Compliance settings and train clients to use ACA Compliance features, as well as maintain, review, and approve Form 1094-C/1095-C.
• Communicate with clients as needed to answer questions related to the use of Benefits Management, Benefit Enrollment, ACA Compliance, COBRA, and Carrier Connection systems. 7
• Execute special projects to enhance the client experience.

WHAT YOU'LL BRING

• Two (2) - Five (5) Years of Health and Welfare Benefits Management experience
• Strong understanding of ACA Compliance and regulations related to Employer Shared Responsibilities, as well as COBRA integrated services.
• Ability to identify areas of risk, and timely and clearly communicate with all stakeholders.
• Ability to problem solve with solution-based approach.
• Excellent oral and written communication skills.
• Must be a team player who can meet deadlines, and exhibit an elevated level of detail-orientation, time management, and organizational skills.
• Proficiency in MS Office, including Word, Excel, and Outlook
• Ability to use or learn multiple systems including Smartsheet, isolved, Salesforce, Zoom, etc.

WHAT WE OFFER

• Paid time off - vacation, sick, holidays
• Medical, dental, and vision insurance
• 401 (k) retirement plan with company match
• AFLAC insurance enrollment
• Work from home options
• Employee referral bonus program
• Incredible Culture

Coastal Payroll Services, Inc. is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.