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Form of workAdventist Health and Rideout has served the Yuba-Sutter region with exceptional healthcare since 1907. Since joining Adventist Health in 2018, the nonprofit hospital has continued to grow its services and improve quality and patient experience, all part of our vision of transforming the health of our community. The award-winning hospital is a 221-bed acute care facility that includes an expanded Level III emergency department, a Level III trauma center and STEMI-receiving center and provides the following care services: cancer care, heart and vascular, stroke, inpatient and outpatient surgery, orthopedics and labor and delivery, including a NICU unit. Outpatient services include over a dozen specialties and we offer senior living services. Adventist Health and Rideout serves the community with 365 physicians, 2,745 associates and contractors, including 849 nurses.
Job Summary:
Schedules and prepares patients for all routine and specialty imaging procedures and exams. Works on routine assignments within defined parameters, established guidelines and precedents.
Job Requirements:
Education and Work Experience:
- High School Education/GED or equivalent: Preferred
- Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
- Screens and schedules all radiology procedures and exams, pulmonary function tests and first appointment nuclear stress tests (NSTs). Communicates with patients and/or family members in order to relay instructions and protocols for scheduled exams or procedures. Diffuses emotionally-charged customer relations as needed.
- Obtains, inputs and verifies all necessary demographics, diagnostics, authorizations, physician orders, special instructions and insurance information. Accommodates special needs and other patient requirements. Adheres to Health Insurance Portability and Accountability Act (HIPAA) and other patient confidentiality guidelines and regulations.
- Maintains a high productivity standard and minimizes caller wait and hold times. Reschedules appointments according to patient and/or physician requests and equipment downtime. Communicates all scheduling backlogs, barriers or issues to supervisor.
- Greets and registers patients upon check-in, ushers patients to dressing and exam rooms and transports patients as needed.
- Serves as liaison between physician offices, radiology staff, support staff and business offices.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
