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SalaryABOUT SWEET WYNNS
Sweet Wynns is an Ice Cream making workshop located in Downtown Richmond that focuses on teaching customers how to create premium Ice Creams from scratch. In our instructor-led workshops, you will taste your way through Ice Cream history, discovering its sweet origins and earliest flavors. Your creativity will then have the chance to shine when you create your own signature Ice Cream flavor. With endless combinations using our fresh, high-quality ingredients, we strive to create a one-of-a-kind Ice Cream experience to be enjoyed by all.
WHO WE'RE LOOKING FOR
Sweet Wynns is looking for an Ice Cream Workshop Assistant to join our growing customer service team. This position will be responsible for assisting with the Ice Cream making lessons and managing the retail operations of the store. Assistants will greet customers, answer questions related to the merchandise, shop policies, and the Ice Cream Workshop. The ideal candidate should be a self-starter who is able to keep up in a fast-paced environment. The candidate must be local to the Richmond area and be able to work weeknights and weekends.
WHAT YOU'LL DO
- Welcome and engage with customers as they enter the shop.
- Assess customers' needs and suggest solutions to their problems.
- Process customer payments and workshop attendee check-ins.
- Prepare workshop equipment and instructional materials for Ice Cream lessons.
- Keep the workshop and food storage areas clean and safe, adhering to Department of Health guidelines.
- Maintain a positive, safe, and emotionally supportive environment.
WHAT YOU'LL NEED
- Must be 16 or older by the first date of employment
- Must be 14 or older by the first date of employment (May 1 - August 1 only)
- Must be able to work in the US for any employer
- Exceptional customer service and communication skills
- People-oriented personality
- Problem-solving and conflict resolution skills
- Basic math and computer skills
- Ability to work evenings and weekends
WHAT YOU'LL RECEIVE
- $12.00 - $14.00 per hour
- Paid Training
- Paid Time Off
- Holiday Pay
- Annual Bonus
- Merit-Based Raises
- Employee Discount
- Free Ice Cream
- Free Ice Cream Workshops
OTHER DETAILS
- Part-Time Employment
- Operating Hours:
- Fri: 6:00 PM – 10:30 PM
- Sat: 9:00 AM – 10:30 PM
- Sun: 9:00 AM – 5:30 PM
Please visit sweetwynns.com/jobs to apply directly.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 4 – 18 per week
Benefits:
- Employee discount
- Paid time off
- Paid training
Weekly day range:
- Every weekend
People with a criminal record are encouraged to apply
Application Question(s):
- What is your desired start date?
- Are you seeking seasonal or year-round employment? If seasonal, what is your desired end date?
- Please refer to the job description for a list of Sweet Wynns’ operating hours. Do you have open availability to work any shift during our operating hours? If not, please list the days and times you are unavailable to work.
- Is there anything else you would like us to know when evaluating your application?
- How many hours would you like to work per week? Please note, this is a part-time position.
- Are you under 16? Please note, Sweet Wynns hires youth employees (ages 14 - 15) from May 1 - August 1. If this time has passed, your application will be reviewed during our next hiring cycle. We encourage you to apply at sweetwynns.com/jobs to be contacted at a later date.
Work Location: In person
