IBM Systems Architect

Description
JOB TITLE: IBM Systems ArchitectREPORTS TO: Director, Cloud Engineering and Professional ServicesLOCATION: Remote in Chicago, IL
DATE: November 2023
For 40+ years, Meridian IT has been helping medium and enterprise businesses solve their complex technical IT problems. Through a unique strategic perspective, deep expertise, and a personalized proactive approach, Meridian IT is the top IT solutions provider in the industry.
Offering best-in-class cloud, hybrid, and on-premises data storage solutions, backup and recovery solutions, security solutions, hyperconverged infrastructure, contact center solutions, flexible pricing models and award-winning managed services, Meridian IT works with each client to create a customized plan to help solve their IT obstacles.
Meridian IT is part of Meridian Group International. Meridian Group International is a privately held organization headquartered in Deerfield, IL. Operating since 1979, Meridian Group International is a leading IT service provider and equipment leasing and finance company across 4 continents.
Position Summary
The Systems Architect is a pre and post-sales consultant and engineer responsible for scoping projects, creating statement of works and service estimates and implementing same services. Responsibilities also include aspects of supporting, maintaining and improving both the hosted cloud offerings internal to MIT's Data Center and remote managed/professional services offerings located on premise at a client's location. Expectations of growth, training and career development are priority. Responsible for escalated support management, professional services implementation which includes but is not limited to hardware builds and architect, backup utilities and system monitoring and management tools.
Duties and Responsibilities

• Generate reports for analysis by management associated with project status and open tickets;
• Lead pre-sales opportunities, including pre-sales calls and service opportunity qualification;
• Coordinate projects and client relationships with emphasis on infrastructure virtualization;
• Communicate with clients via ticketing system to ensure open items are being addressed;
• Review and update onboarding documentation and project plans;
• Identify recommendations that may emerge from meeting discussions and/or interview notes;
• Technical writing in the form of project plans, design, and statements of work;
• Assist with project management, ensuring all activities are performed timely and accurately;
• Monitor and review performance, throughput, availability and exception incidents;
• Configure and troubleshoot certain applications depending on offering.

Qualifications and Requirements

• 3 or more years' experience in a Computer Science field;
• Bachelor's degree in Computer Science is preferred;
• Experience with IBM power systems a plus;
• Knowledgeable of IT systems and infrastructure component;
• Data center related knowledge and familiarity with network requirements;
• Excellent time management, problem solving and communication skills;
• Excellent organizational and critical thinking skills a must;
• Strong analytical and project management abilities;
• Ability/willingness to work weekends and evenings;
• Ability/willingness to learn new skills;
• Good presentation skills;
• Availability to travel throughout the US.

Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.