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Form of workPosition: HVAC Outside Sales- Residential
Location: Kenmore, NY
Compensation: Salary ($35,000-$55,000) + Commission
Celebrating 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family owned and community focused.
If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today.
What We Are Looking For
The HVAC ResidentialSales Representative is responsible for selling HVAC products and services to homeowners, providing excellent customer service, and meeting or exceeding sales targets. The Representative works closely with homeowners to assess their HVAC needs and recommend suitable solutions. The primary goal of this position is to follow up on leads, build relationships with customers, and close sales deals for HVAC systems, maintenance contracts, and related services.
NOCO is looking to hire an experienced, customer-focused Residential HVAC Outside Sales Representative to join our growing team. The ideal candidate is a self-motivated go-getter who is customer service-focused and wants to drive and build business for a growing organization.
What You Will Do
- Identify potential customers through various methods, such as leads forwarded by customer service representatives, referrals, and possible cold calling.
- Meet with homeowners to assess their HVAC needs, discuss options, and provide recommendations for heating and cooling systems, as well as related products and services.
- Stay updated on the latest HVAC technologies, products, and services to effectively educate customers and make informed recommendations.
- Prepare and deliver persuasive sales presentations, detailing the benefits of HVAC products and services to potential customers.
- Prepare accurate quotes and proposals for HVAC installation, maintenance, and repair services.
- Negotiate pricing and terms with customers while ensuring profitability for the company.
- Close sales deals and obtain signed contracts or agreements from customers.
- Maintain strong relationships with existing customers and follow up on potential leads to nurture and convert them into customers.
- Keep detailed records of customer interactions, sales activities, and transactions. Utilize CRM to track activities.
- Collaborate with technical teams to ensure seamless installation and service delivery to customers.
- Meet or exceed sales targets and quotas set by the company.
- Stay informed about market trends, competitors, and customer preferences to identify opportunities for business growth.
- Educate customers on energy-efficient HVAC solutions, maintenance plans, and financing options.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company
What You Will Need
- High school diploma or equivalent (Bachelor's degree in a related field is a plus)
- Proven sales experience, preferably in the HVAC industry or a related field
- Strong communication and interpersonal skills
- Excellent customer service skills
- Knowledge of HVAC systems and products
- Ability to work independently and as part of a team
- Strong negotiation and closing skills
- Valid driver's license and reliable transportation
- Willingness to work flexible hours, including evenings and weekends, to accommodate customer schedules
- Microsoft Office and CRM experience
- Ability to lift and carry equipment and materials as needed
What We Offer
- Competitive starting hourly rate
- Generous medical insurance offerings
- Dental and vision plans
- Company-paid life insurance
- Company-paid short-term disability
- 401(k) with company match
- Health savings accounts
- Generous Paid Time Off policies
- 7 paid holidays
- Employee and family assistance program
- Company-paid training
- Safety incentives
- Years of service incentives
