Hvac Counter Sales

Job Purpose:

To identify and serve the needs of our customers, assist them in obtaining products or information and provide excellent customer service while filling the many needs of customers

Job Duties and Responsibilities:

· Process customer orders received in person (at the sales counter) or by phone, fax and E-Commerce to include company transfers and delivery request

· Locate parts, equipment and supplies for our customers from various sources.

· Support long term business relationships with our customers to help promote sales growth and gain acceptance

· Assist in warehouse duties, which include pulling customer orders and putting away stock while occasionally operating a forklift

· Promote new and existing products, upgrades and services to our customers

· Assist customers with technical support and problem solving

· Identify prospective/future customers through store or phone sales and communicate prospects to sales team (Territory Managers or Account Executives)

· Maintain professional atmosphere of sales facility by restocking and maintaining both showroom shelves and product displays

· Process warranties

· Process Cycle Counts and assist in maintaining accuracy of physical inventory

· Make occasional deliveries using company vehicle

· Other duties as assigned

· Maintain regular and punctual attendance

· Work overtime as assigned

· Work cooperatively with others

· Comply with all company policies and procedures

Qualifications:

· High School Diploma or equivalent

· 2 years customer service and/or sales experience

· 2 years experience in the HVAC industry, preferred

· Proficient in computers, including MS Office

· Possess a valid driver’s license

· Forklift experience

· Possess a satisfactory driving record as determined by Company Driver Policies

· Qualify for and remain insurable under Company liability insurance policy

· Qualify under federal and state regulations to drive the vehicle in question

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Compensation package:

• Hourly pay

Experience level:

• 3 years

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)
• forklift: 1 year (Preferred)
• HVAC: 1 year (Required)
• warehouse: 1 year (Preferred)

Work Location: In person