Human Services Liaison

Aurora Mental Health & Recovery (AMHR) is hiring for a full-time Human Services (DHS) Liaison to provide care coordination, assessment, treatment recommendations, and consultation between Arapahoe County Human Services (ACDHS) and AMHR. We are looking for a candidate who will communicate and collaborate professionally with Arapahoe and Adams counties. This also includes responding to multiple questions from County case workers, family members/clients and must possess good problem solving skills, attention to detail, flexibility, and to work both autonomously and collaboratively.

Shift. The position is Fully In-person/Onsite and is eligible for 5x8 hour, or 4x10 hour shifts, between the working hours of Monday through Friday, with starting time as early as 8:00 am, and ending time as late as 6:30 pm.

Salary for this role. Starting wage is based on experience and company equity. Paid bi-weekly.

• $19.65 - $29.46 per hour

Bilingual Language Differential Pay. *rate depends on language requirements for the position and candidate's fluency.

• 5% of base salary up to a maximum of $3,000/year *the annual maximum amount will be prorated based on full time equivalency (FTE).

About the team.
The DHS Liaison is situated within the Child Specialty Programs Division but works in tandem with programs across AMHR in order to provide exceptional coordination and assessment care across the continuum of youth and adult mental health and substance use services.

About the role.
The DHS Liaison coordinates with Arapahoe County Human Services (ACDHS) staff around care for families that are ACDHS-involved and in need of mental health and/or substance use services. The DHS Liaison works closely with caseworkers and treatment providers to compile family information, determine need for further evaluation, and work toward a comprehensive, family-focused plan. The DHS Liaison completes initial screens of child, teen, and adult clients and supports entry into mental health treatment, as well as access to other community providers, as needed.

Responsibilities:

• Coordinates with ACDHS staff daily around care for families that are ACDHS involved and are in need of mental health and/or substance use services.
• Acts as liaison between ACDHS and AMHR for coordination of services, systems questions, consultation, and other identified needs.
• Coordinates with caseworkers to compile family information, determine need for further evaluation, and work toward a comprehensive, family-focused plan.
• Confers with case worker to establish agreement regarding treatment needs.
• Opens case to AMHR as warranted, completing all necessary documentation and assuring that caseworker signatures are obtained.
• Addresses barriers to ensure monthly reports are written for each case.
• Completes comprehensive, trauma-focused mental health screens on child protection clients with recommendations that address the referral question from the county.
• Outreaches families that are referred for care and do not come in; provides outreach to reengage families at any stage of treatment.
• Provides a warm handoff to ongoing care in the AMHR system or provides referrals to external providers, as needed.
• Ensure client access to needed services and community resources by problem solving access issues.
• Offer support, assistance, consultation and education to families, caseworkers and other ACDHS staff.
• Provides training for AMHR therapists treating ACDHS cases on how to ensure that treatment goals are comprehensive and family-focused.
• Provides and/or coordinates mental health training for county staff.
• Participates in Links, Case Consults, and other staffings, as needed.
• Writes reports and other correspondence, as necessary, and with appropriate releases.

Requirements:

• Bachelor’s degree in a behavioral sciences field (BA, BS, BSW) required. Master’s degree preferred (MSW, MA, MFT).
• Experience working in the mental health and recovery field providing screens and care coordination for youth and adults.
• Experience working with multiple community partners and being able to navigate services for clients amongst multiple providers.
• Experience working with clients involved with Child Protective Services.
• Spanish speaking preferred.
• Knowledge of children and adults with mental illness and/or emotional/behavioral issues as well as substance abuse issues.
• Ability to assess crisis situations and intervene appropriately.
• Knowledge of community resources.
• Understanding of client’s right to privacy and confidentiality.

Required Vaccinations and TB Test.

AMHR has prioritized the health and safety of our clients and staff and requires all employees to be fully vaccinated against Covid-19, receive an annual influenza (flu) shot, and receive negative TB test results prior to their first day of hire. Proof of both vaccinations and negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested for the COVID 19 vaccine, annual flu shot or TB test.

Benefits:

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage*
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability*

*Eligible for benefit if working 30 hours per week or more

Our Mission.

Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.

Vision: To foster hope and healing through compassionate, quality care.

Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork

We are an Equal Opportunity Employer.

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.

Diversity Statement.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.