Human Resources Training And Development Manager

The La Jolla Beach & Tennis Club is currently seeking a highly skilled Human Resources Training anto join our team at our beautiful oceanfront property!

Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.

What we offer:

• Free daily meal and salad bar
• Free parking
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Full Time

Pay Rage: 90,000.00 - 110,000.00 (Salary-Exempt - Annually)

SUMMARY

Under limited supervision, provides professional Human Resources services in the areas of Training and Development, organizational development and employee relations, Provides consultation to all levels of employees. Promotes and follows LJBTC, Inc.'s standards, policies and procedure. This role is responsible for outlining and enforcing service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans, organizes and directs a wide range of training activities. Implements training programs and compiles materials for various training programs covering an array of topics, including new hire orientation, training as required by state and federal laws, and Development courses for supervisory and management staff.

• Works with the HR team to create, evaluation, update the New Hire Orientation. Conducts NHO as needed in partnership with HR team.

Performs needs assessments property wide to determine approach to meeting company objectives and strategic plan via program content development and optimal delivery methods.

Evaluates and monitors departmental, position specific onboarding and training materials.

Consults with executives, managers and supervisors to develop performance criteria and improvement measures. May set up training programs to assist with maintaining, or improving employee skills.

• Communicates compliance of required training to department heads and individuals. Track all compliance requirements for all departments.

Completes documentation of training within the various systems.

• Coordinates special programs, employee events, and/or projects and may be involved in the development of programs and/or conduct presentations on issues relating to the area of expertise.

• Assists with the creation of new job descriptions and/or revises existing job descriptions relating to position requirements and company training initiatives. Conducts research, reviews qualifications, knowledge, skills and abilities. Monitors and updates position descriptions as needed.

• Addresses employee concerns by conducting investigations regarding discipline and complaints, preparing reports with findings, and consulting with Human Resources Director and department managers on the matter.

• Analyzes and resolves routine issues regarding polices and procedures. Reviews policies and procedures and makes recommendations regarding appropriate action to be taken.

Communicates information on various Human Resources programs available to employees. Responds to general questions from employees regarding all programs offered.

• May coordinate or conduct various annual internal and external audits. Ensures compliance regulations are met, recorded and submitted as required to various entities.

• Maintains and ensures confidentiality of all HR information including but not limited to employee personnel, applicant and department files, employee data base and human resource reference guides.

• Develops and maintains community/industry contacts and networks for best practices and updated processes. Interfaces with all levels answering inquiries and providing appropriate information to authorized persons/agencies.

Remains current regarding changes in federal, state and city or county employment laws.

• Ability to assist the HR office for all employee questions.

• Other duties may be assigned.

OUTCOME

The Human Resources Training and Development Specialist provides a link between Human Resources and our managers and employees, ensuring that our employees in a healthy and productive work environment. This is accomplished through various means: ensuring appropriate training is conducted and documented, policies and procedures are maintained and followed, employee concerns are handled in an appropriate manner, and our systems and programs are maintained and upgraded to meet the needs of our employees and customers.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.A.) from four‑year college or university and/or Certificate in Human Resources; three or more years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, memos, business correspondence, training guides, standard operating procedures and policies. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual English/Spanish highly preferred, written and verbal fluency.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.

OTHER SKILLS and ABILITIES

Proficiency in various Microsoft software (MS Word, Excel, PowerPoint, Publisher, Canva, Outlook), HRIS, report generation and office automation. Excellent communication, public speaking, organizational and time management skills. Multi-task oriented with well developed management techniques. Must display professionalism, good judgment and diplomacy in interactions with others. Must maintain confidentiality of all Human Resources matters and documents.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand and talk or hear. The employee frequently is required to walk and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

WORKING CONDITIONS

ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts.

The noise level in the work environment is usually moderate.

INTERACTION

An employee in this position frequently interacts with hourly and management personnel in all departments, and frequent interaction with service providers to the Human Resources Department.

SCHEDULING

This company operates seven days a week, 24 hours a day. Be aware that at times it may be necessary to move you from you accustomed schedule as task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.