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Form of workWho We Are
WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS’ Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
From 2021 to 2023, WPS Health Solutions was recognized for several awards:
- Madison, Wisconsin’s Top Workplaces
- USA Top Workplaces and the cultural excellence awards for Remote Work and Work-Life Flexibility
- Achievers 50 Most Engaged Workplaces® with the further honor of Achievers “Elite 8” winner in the category of Culture Alignment
- DAV Patriot Employer
- VETS Indexes 4 Star Employer
- BBB Torch Award for Ethics from Better Business Bureau of Wisconsin
Role Snapshot
The Internship Program with WPS Health Solutions is comprised of four key components. WPS interns will primarily focus on the responsibilities within their functional areas, as it relates to their respective field of study. In a group setting, interns will collaborate on the “Pay-It-Forward Project” – the development of a resource to be utilized for future program participants. The third component relates to exposure to corporate culture and training to aid in future career successes. At the conclusion of the program, interns will participate in a final presentation for senior executives by showcasing their experience in the program and functional areas.
What the team does:
The People Resource Center provides operational support to all Human Resource teams including Benefits, Compensation, Talent Acquisition, Talent Development, and People Technology working within the Agile Scrum methodology. The team is responsible for:
- Data integrity, processing, and auditing employee transactions.
- Employee support services, answering employee inquiries, and maintaining an inquiry knowledge base.
- Process optimization, standardizing and improving workflows.
- Compliance coordination for Human Resources.
What you will do:
- Under direct supervision of professional staff, provide entry-level professional Human Resources support services through the People Resource Center.
- Support the Employee Experience by answering or escalating employee questions.
- Participate in improving procedures and workflows related to Human Resources.
- Process employee data changes in the Human Resources Information System.
- Protect systems and data according to compliance and security requirements.
- Participate in the planning and implementation of an assigned summer project.
- Use acquired knowledge and skills to carry out and complete project activities.
How do I know this opportunity is right for me? If you:
If you are considering a career in Human Resources, the People Resource Center offers an opportunity to gain experience and knowledge across all areas in Human Resources. This general exposure will include Benefits, Compensation, Talent Acquisition, Talent Development, and People Technology.
What will I gain from this role?
- General exposure to the entire Human Resources function through the People Resource Center to help in identifying a career path or specialty to pursue.
- Experience working with a high performing Agile team and gain project and Scrum experience.
- Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves, and Medicare beneficiaries.
- Working in a continuous performance feedback environment.
- Gaining valuable experience that aligns with your career goals.
- Develop a well-rounded business toolkit that will serve you well wherever you go.
Minimum Qualifications
- Be currently pursuing a degree in higher education or recent graduate
- Have experience with Microsoft Office (i.e. Word, Excel, Outlook, etc.)
Preferred Qualifications
- Be currently pursuing a degree in Human Resources
Hourly Rate of Pay
- The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience. The starting hourly range for this position is $17-$20
Work Location:
This role is open to 100% remote work for this opportunity in the following approved states:
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin
To help strengthen communication, provide a sense of community, and improve the overall remote work experience, the assigned office community based on the position’s division is: Shared Services: West Frankfort, Illinois
Remote Work Requirements
- High speed cable or fiber internet
- Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
- Please review Remote Worker FAQs for additional information
Benefits
- Innovative professional and cognitive development programs
- Competitive paid time off
- Holiday pay
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