The Human Resource Manager is responsible for the oversight and direct supervision of the Care Professionals, Key Players and interviewing, hiring and training, planning, assigning and directing work; appraising performance, coaching performance; addressing complaints and resolving problems for Care Professionals.
Primary Responsibilities:
- Develop and manage the annual franchise Human Resources operational plan.
- Provide leadership and management of the Human Resources department, focusing on operational efficiency around Care Professional recruitment, engagement, and training.
- Oversight and direct supervision of the Human Resources department including interviewing, hiring, and training, planning, assigning, and directing work; appraising performance, coaching performance; addressing complaints and resolving problems for Care Professionals.
- Onboarding and off boarding Care Professionals in Evolution, management of Evolution.
- Overall responsibility for all aspects of the Care Professional employment experience.
- Develop engagement strategies that utilize the 5 Care Professional needs to promote Care Professional retention and satisfaction.
- Supervise the Care Professional department regarding performance and compliance with company policy.
- Interview applicants, as needed, efficiently and professionally and make the final hiring decision for the Care Professional position.
- Manage Care Professionals which includes annual reviews, regular performance conversations, accountability and problem resolution.
- Discipline and terminate Care Professional with support of the Operations Manager.
- Evaluate and update all orientation and training materials as needed.
- Plan and successfully execute all Care Professional meetings.
- Ensure compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA.
- Maintain electronic Care Professional files, updating information and entering pay rate information.
- Maintain Care Professional PTO hours, leave of absence requests, and attendance policy.
- Monitor unemployment applications, garnishments, child support, etc.
- Manage all worker's comp claims and incident reports
- Manage outcomes of HR department activities and direct changes that will drive achievement of operational goals.
- Complete a regularly scheduled audit of HR processes to ensure compliance with all governing bodies; including Home Instead® Standards and any state specific requirements.
- Demonstrate open and effective communication with the Operations Manager, direct reports, colleagues, Care Professionals, clients and family members.
- Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees.
Minimum Qualifications:
- College degree preferred.
- Four to ten years of related business experience or an equivalent combination of education and work experience may be considered.
- Must possess a valid driver's license.
- Must provide valid auto insurance.
Position Information
Title:Human Resources ManagerID:1180Seward & Saline Counties :Lincoln-Lancaster County
Please note that this is the job board for the franchise office located at 1400 Dahlberg, Suite E Lincoln, NE 68512. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at (402) 423-8119.