Human Resources Manager

Description

ALL ROADS LEAD TO YOU...

What attracts the best people to work with us? The same qualities that attract the best customers. The Indigo Road Hospitality Group (IRHG) engages in Enlightened Hospitality which begins with how we treat our teammates. This determines how they treat the guests who visit our hotels and restaurants. This approach produces a team that cares about our guests, our stakeholders, and the physical assets under our care. However talented and committed the team may be, it must be led by dedicated, experienced professionals with the skills to teach and lead other team members. 

THE ROLE... based in the Home Office & reports to the Director of Human Resources 

A successful Human Resources Manager, is exceptionally organized and detail oriented, with the ability to tackle both the small details and bigger picture items. You will complete multiple tasks daily, assist in HR investigations, and handle last minute needs often; all while communicating well with all audience levels. 

At the heart of it, you're in HR for your love of people and wanting to ensure they have a great place to work. You also thrive under the pressure of working in the hospitality industry, knowing that no day is ever the same, which is what makes it exciting and never boring! 

Summary of Key Responsibilities

• Keep a consistent pulse on emerging HR issues by maintaining consistent interaction with managers and staff members.
• Assist in internal employee questions, concerns and investigations.
• Act as a strategic business partner with all leadership roles in the Lodging Division, assisting on coaching and counseling issues such as employment policies, procedures, and recruitment needs.
• Assist in New Manager Orientation training programs helping to train and communicate all HR standards with new hotel leaders.
• Assist the team in recruitment by writing all management offer letters and updating job descriptions.
• Attend and assist with hotel recruitment events such as career fairs and college recruitment activities.
• Assist with hotel openings, new hire orientations and new hire onboardings.
• Track all new hire background checks and report results within 3 days.
• Assist in maintaining an updated employee handbook and assist in the creation of or editing HR Policies.
• Assist in overseeing benefits and payroll and the annual open enrollment process.
• Assist in driving the Employee of the Month and Employee of the Year events. 
• Conduct regional wage surveys when needed.
• Retain historical HR records by filing and keeping past and current records in Paylocity.
• Assist in tracking the Food Manager Serve Safe requirements and TIPS alcohol requirements.
• Process and track all workers' compensation claims for hotel employees.
• Process all unemployment claims for hotel employees and attend all unemployment hearings as needed. Prepare documents and all paperwork required for the claims process. 
• Manage and track employee 60-day new hire review process for hotel employees.
• Participate in weekly HR Department meeting. 
• Work with the Training Director to build OSHA Training, leadership training and other relevant HR training as needed.
• Maintain compliance with federal, state and local employment laws and regulations.

Requirements

Requirements for Success:

• Must have at least 3-5 years of experience in a Human Resources generalist role, within the hotel industry.
• Must be able to work in a fast paced, growing company culture environment.
• Must be able to act with integrity, professionalism, and confidentiality at all times. 
• Must work well in stressful high-pressure situations, make decisions, and maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems, as necessary.
• Must be effective at listening, understanding, and resolving the concerns and issues raised by co-workers.
• Flexible to work nights and weekends when necessary.
• Ability to travel 25% of the time. 
• Excellent communication skills, both written and verbal, required.
• Experience with Paylocity a plus.
• A bachelor's degree is required.
• Familiarity with multi state employment law.
• Familiarity with Organizational Development and Talent Management practices and trends.

AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT...

• Competitive Pay + PTO: Competitive base + performance based bonus (paid out quarterly) + PTO after 90 days
• Health Insurance: Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program)
• Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
• Home Loan Program: A zero-interest housing loan program to help you purchase a home.
• Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!
• Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
• Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
• Maternity/Paternity Leave: 4 weeks PTO

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is "at will" or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.The Indigo Road Hospitality Group is an equal opportunity employer. 

We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.