Human Resources Generalist

What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.

Job Overview
We are seeking a skilled and experienced Human Resources Generalist to join our HR team. As a Human Resources Generalist, you will play a crucial role in managing various HR functions and supporting the overall administration, coordination, implementation and evaluation of the human resource functions within the organization. In this fast-paced and collaborative environment you will own the various duties related to daily administration and HR support while ensuring a positive and professional experience for all.

Responsibilities

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments/reviews. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Conducts recruitment effort for all exempt, nonexempt and seasonal workers; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checking; extends job offers; monitors career-path program and employee relations counseling; conducts/evaluates exit interviews.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to senior HR staff.
• Implements new hire orientation and employee recognition programs.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Implements and annually updates/rewrites job descriptions as necessary; monitors the performance evaluation program and revises as necessary.
• Performs routine payroll processing, maintains payroll information by collecting, calculating, and entering data. Ensure payroll management system practices are regularly monitored.
• Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in Human Resources, talent management, and employment laws.

What we're looking for:

• At least 2-4 years of HR related experience strongly preferred
• Hold a minimum of PHR or SHRM-CP certification
• Have a passion for Human Resources as a career path
• Willing to begin this role part time with a desire to transition to full time
• Expert in working with fully remote teams nationwide
• Highly professional, utilize good judgment, and maintain a high level of confidentiality and sensitivity.
• Excellent written, verbal, and social communication skills.
• Proficient in Microsoft Office Suite, virtual communication platforms and/or similar systems.
• Able to work independently as well as with a team and autonomously.
• Flexibility and willingness to learn and to take initiative on variety of tasks and projects.

What We Offer:

• Part Time schedule - 5 hour shift between 10am-5pm (CST)
• Position has the potential to transition to Full Time following 6 months
• $22.00-26.00/hr depending on experience
• Monthly Internet and Cell Phone stipend
• Company issued laptop
• Retirement plan with employer matching and Personal Accident Insurance for self/family
• The chance to work for a fast-growing, well established contact center technology company, and work side-by-side with a dynamic team of talented professionals
• Fast-paced environment that provides opportunities to grow
• A solid team that fosters their employee and client connections long term

**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.

Job Type: Part-time

Pay: $22.00 - $26.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Paid time off
• Retirement plan

Application Question(s):

• Can you explain your experience handling multi-state payroll functions in your previous roles? What challenges if any did you encounter?
• Why are you interested in this particular Human Resource Generalist role?

Work Location: Remote