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SalaryThe Human Resources Assistant at the Massachusetts Veterans’ Home at Chelsea (CHE) is pivotal in enhancing recruitment, onboarding, and employee relations. This role requires working closely with department managers, EOVS HR, and staffing teams to streamline vacancy filling and employment transactions, alongside ensuring compliance with state and organizational policies such as CORI and EOVS. Key responsibilities include managing onboarding, processing HR forms, maintaining organizational charts, and collaborating on pay equity and job classifications.
The Assistant also plays a vital role in supporting change management, acting as a liaison for Benefits & Leaves, Paid Family Medical Leave, and other HR units. Tasked with identifying and facilitating training needs, they contribute to staff development in HR systems, policies, and procedures. Additionally, the role involves data collection and analysis for HR process improvements, maintaining records for meetings and Workers’ Compensation reports, and responding to HR inquiries. The Assistant is expected to possess strong organizational, communication, and multitasking skills, ensuring confidentiality in handling sensitive information. Their role also extends to miscellaneous duties to support the CHE's broader goals.
About the Veterans Home at Chelsea:
The Veterans Home at Chelsea is a multidimensional health care and housing facility first established in 1882. Our mission is to serve eligible Massachusetts veterans with dignity, honor and respect by providing long term and skilled nursing care in our long-term care facility and delivering comprehensive housing services in our domiciliary facility. Chelsea proudly serves veterans from all eras; from World War II though the Global War on Terror. Learn more about our important work: http://www.mass.gov/che
Duties and Responsibilities (these duties are a general summary and not all inclusive):
- Serve as point of contact for HR administrative support at the Home for all staff in coordination with the HR Liaison
- Provides administrative support by processing personnel related transactions and maintain accurate and up to date information in our HRIS system.
- Work collaboratively with the Employee Service Center, Central Office Human Resources, and HR Liaison to problem solve, relay and explain to employees changes/updates in SSTA, educate/train time approvers, troubleshoot payroll and benefit issues. Ensures compliance with all Statewide driven initiatives such as GIC open enrollment, EILB, changes in SSTA, etc.
- Collaborate with department managers and HR teams to track and fill vacant positions, ensuring adherence to internal and Executive Branch policies.
- Support hiring managers with job postings, salary determinations, pre-offer activities, and onboarding tasks, ensuring efficient execution both within and outside of MassCareers.
- Partner with Classification & Compensation analysts for pay equity, salary recommendations, and job classifications.
- Develop and implement internal procedures and practices in alignment with organizational policies, including change management initiatives.
- Serve as a resource for staff on HR-related procedures, processes, and programs, including Benefits & Leave, Payroll, and HR Operations.
- Identify training needs; provide training and support to managers and employees on HR systems, policies, and procedures.
- Keep up to date on changes impacting current procedures and ensure compliance across the agency.
- All other duties as assigned.
Preferred Qualifications:
- Four years of professional experience in business or public administration, or a related field, or an equivalent combination of education and experience.
- Strong organizational skills and the ability to multitask in a dynamic environment.
- Excellent communication skills and the ability to handle sensitive information discreetly.
- Experience in a healthcare or veterans' services environment is a plus.
- Experience in a unionized environment.
- Knowledge of personnel practices, rules, and regulations.
- Ability to interpret documents such as collective bargaining agreements, labor agreements, and management HR handbooks (i.e. gray and red books.)
- Proficient in Microsoft Office to include Word, Excel and Outlook.
First consideration will be given to those applicants that apply within the first 14 days.
For BU and MI-MIV
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
For Management MV-MXII
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.
