Address
Form of workJob Description
Mission Statement:
Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates for all of those in our Northeast Ohio community, especially the most vulnerable.
Job Summary:
Reports directly to the Chief Human Resource Officer. The HR Manager must be a collaborative leader able to oversee the daily operations of the HR Department.
Task Responsibilities:
*Includes but are not limited to:
- Full cycle recruitment and onboarding.
- Work with HR team in maintaining Joint Commission Accreditation, OSV And other surveys.
- Support HR projects, such as: handbook updates, and policy revisions, LMS, updating job descriptions, preceptor program related activities, general benefit administration, wellness activities, Onboarding and system implementations.
- Promptly respond to employee concerns and complaints, providing timely appropriate resolution, and commencing investigations as needed. Provide regular updates on investigations, both orally and in writing.
- Provide guidance and support to employees at all levels concerning workplace policies and procedures.
- Keep abreast of and maintain working knowledge of legal requirements authored by government regulatory agencies, including the Department of Labor-employment laws, Worker's compensation, FMLA, HIPPA, ADA, COBRA, other regulatory laws, leave processing and tracking.
- Supervisory oversight for the tracking and updating of Credentialing & Privileging of all providers and required credentialing of other staff.
- Maintains responsibility for handling letters representation, subpoenas and claim notifications.
- Help with state and local program survey compliance.
- Assists management in the annual review, preparation and administration of the organization's wage and salary program.
- Coordinates or conducts exit interviews to determine reasons behind separations.
- Oversee the management and execution of the performance management system.
- Maintain effective programs for workforce retention, promotion and succession planning.
- Ability to work independently and within a multidisciplinary team.
- Demonstrates well developed verbal and written communications and effective interpersonal skills.
Minimum Education and Experience:
Required:
- Bachelor’s degree in Human Resources, Business Administration, Health and Human Services or a related field, or a combination of equivalent experience and education.
- Minimum of 3 years’ HR management experience.
- Prior people management experience.
- Non-profit, healthcare, and/or FQHC experience strongly preferred.
- Strong written and verbal communication skills, confident public speaker, with the ability to represent the organization at events or with the media.
- Ability to thrive in a fast-paced environment on multiple projects in an enterprising atmosphere that requires passion, vision, resourcefulness, flexibility.
Preferred:
Technology Requirements:
Basic understanding and familiarity with the following:
- HRIS systems, Paylocity preferred.
- LMS systems.
Proficient computer skills:
- MS Office Applications (Word, Excel, PowerPoint, Access) and Outlook.
