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Form of workAbout RateGain:
Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world's largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers-including 8 Fortune 500 companies, 23 out of top 30 hotel chains, 25 out of top 30 OTAs, all top 10 car rentals, and some of the largest travel management companies, cruise lines, and airlines-to help them accelerate revenue generation.
Our Vision:
To offer an integrated technology platform powered by artificial intelligence enabling our customers to increase their revenue through guest acquisition, retention and wallet share expansion.
Who Are We Looking For?
RateGain has around 150 employees across the Americas (US and LATAM) We are looking to hire Reporting to the Sr. Director, Head of Americas HR, we're looking for an HR Business Partner who will be responsible for day-to-day support for employees, work across the employee life-cycle, drive global initiatives, create efficiencies, and execute HR operations.
This is an exciting opportunity to contribute to a growing global technology organization and create synergies to deliver best-in-class HR practices to our employees! We offer a hybrid work schedule, with 2-3 days per week in our Irving/Las Colinas office and the rest of the week remote.
Responsibilities:
- Serve as day-to-day HR Business Partner and advisor to Americas employees
- Develop relationships and influence across different businesses and diverse workforces to help drive organizational HR initiatives
- Provide coaching and guidance on HR related matters to managers and employees
- Successfully lead resolution for employee relations issues, including performance discussions, investigations, and terminations
- Proactively use reasoning & thinking skills to offer solutions and effectively drive results
- Ensure compliance with federal, state, and local employment laws and regulations, and recommend best practices; review policies and practices to maintain compliance
- Participate in annual benefits renewal and open enrollment execution
- Serve as a partner and conduit to Global TA team for Americas recruiting needs
- Facilitate performance management process for employees and managers
- Provide creative ideas to execute employee engagement activities
- Partner with Head of Americas HR to bring decentralized practices into harmony for current businesses and any future acquisitions
- Facilitate onboarding, new hire orientation, and offboarding processes for employees
- Oversee and perform work to administer and execute Human Resource programs including but not limited to compensation, benefits, payroll and leave; immigration filings, HRIS, employee relations, talent management, rewards and recognition, occupational health and safety, and training and development
- Work with Head of Americas HR on driving global HR initiatives into the organization, such as DE&I, HRIS integration, employee recognition, and career development
- Participate in project work to help with meeting HR AOP goals
- Attend occasional early morning and evening meetings with India Global HR team
- Travel domestic quarterly; annual travel to corporate office in India for HR strategy planning session and collaborate with Global HR team members
- Other HR related work as needed
Requirements:
- Bachelor's degree required in Human Resources, business, or other related field
- 10-15 years' experience working in Human Resources as an HR Business Partner
- Ability to work 2-3 days per week in our Irving/Las Colinas office
- Experience in technology travel/tourism industry preferred
- Ability to work with employees in different time zones and attend early morning or evening meetings as needed
- Occasional domestic travel; annual travel to corporate office in India for HR strategy planning session and collaborate with Global HR team members
- Employee relations experience successfully managing employee relations issues, performance discussions, investigations, and terminations
- Robust knowledge and experience with federal and state employment law, including (but not limited to) CA, IL, and TX
- International HR experience, Americas and APJ regions ideal
- HR change management experience
- Experience with mergers & acquisitions
- Approaches work with a positive attitude, sense of urgency, and thrives in a fast-paced environment
- Working knowledge and experience with talent management, employee benefits, and compensation
- Excellent communication and interpersonal skills, with the ability to build relationships with employees, candidates, stakeholders, and team members
- Maintain confidentiality in handling sensitive company and employee information
- Skilled in using enterprise HRIS and project management systems; Zenefits, Darwinbox, Asana preferred
- Advanced proficiency in MS Office 365 (Word, PowerPoint, Outlook, Teams)
What Do We Offer?
- Comprehensive and competitive benefits beginning first of the month following your start date
- 401k match 100% up to 4% (Safe Harbor)
- Flexible PTO
- Hybrid work schedule
- International experience in a publicly traded, high-growth technology company
- Fun and engaging work environment
RateGain is an Equal Opportunity Employer.
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
