Report to the Site Manager. Provide clerical support to the Site Office. Perform all required typing, copying and coordination of all paperwork for the Site Manager for a 24 unit HUD property. Monitor and adhere to policies and procedures. Capacity in determining priorities and managing multiple projects commensurate with Housing Authority standards. Clarifying and handling occupancy certification standards and maintaining a high degree of rent calculation accuracy.
Key Duties/Essential Job Functions
- Type a wide variety of material including correspondence, reports and forms.
- Set up and maintain all files required for operation of the office. Make changes to files, as required on family composition and income. Maintain files on all verified information.
- Interview applicants to obtain background information, to clarify questions pertaining to occupancy and eligibility requirements for public housing.
- Assemble and organize information received from various agencies regarding family income, expenses, etc. to determine eligibility.
- Receive and transmit a variety of information by telephone from applicants, residents, other offices of the Housing Authority, and others.
- Process applications for apartments, rents and transfers. Assist in processing move-ins, move-outs and transfers within the sites.
- Complete reviews of active residents and in verifying continuing resident eligibility during annual reviews and updates.
- Calculate rent based on income of the resident and HUD regulations with a high degree of accuracy and conduct annual re-certification.
- Clarify questions pertaining to occupancy certification standards and income. Explain rules, regulations, and eligibility requirements for public housing.
- Enter organized information into computer program. Produce calculated work sheets with rent determination.
- Operate common office equipment, such as a typewriter, word processor, computer terminal, calculator, photocopy machine, etc., as needed.
- Interact with residents in assistance with Site Manager.
- Process all applications and maintain an updated waiting list for all subsidized available housing in accordance with HUD rules.·
- Process Annual and Interim Recertifications
- Transmit updated voucher and recertifications, move-ins, and move-outs via TRACS.·
- EIV – Enterprise Income Verification – Manage all monthly reporting through EIV.·
- Inspections/Home Visits at least once per year.
- Prepare for all REAC Inspections by assisting with property and unit inspections·
- Maintain and respond to all correspondence from HUD and related agencies.·
- Attend all HUD training and updates as provided by HUD/Navigate.· Process all Special Claims for vacancy loss and unpaid rent/damages in a timely manner.
High school diploma or equivalent, Business school courses a plus. At least two years clerical experience a must. Ability to make moderately complicated arithmetic computations. Interviewing skills involving tact, courtesy and discretion when dealing with applicants. Ability to make independent judgment on problems and issues. Must be computer literate. Must be COS certified or be willing to complete a course in Rent Calculations and receive a passing grade to comply with HUD Regulations within six months. Excellent communications skills both oral and written. Must be able to follow instructions accurately. Cooperative/courteous to the public and be a team player. Work with minimal supervision. Must be computer literate. Possess a valid NYS driver‘s license.
Job Type: Part-time
Pay: From $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- Certified Occupancy Specialist: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
- COS Certification (Preferred)
Work Location: In person