HR People Solutions Center Associate

Summary

Status: Part Time with Benefits

Workplace Category: Hybrid (mostly work from home)

Schedule: Monday/Wednesday/Thursday/Friday 9:30 a.m. to 2:30 p.m., Tuesdays off

This is a very fast paced virtual role requiring exceptional customer service skills to support our team members with inquiries related to all areas of Human Resources.

Our People Solutions Center Customer Service Representatives are responsible for providing accurate and consistent responses to human resources-related inquiries from employees at Spectrum Health. The nature of the work spans all human resources functions including payroll, benefits, policies and procedures. The representative will use a knowledge and case management software platform to ensure adherence to standard operating procedure with regards to recording, addressing, and resolving incoming questions in a timely manner. The role requires collaboration with other departments within HR.
Qualifications

• High School Diploma or equivalent Required
• 1 year of relevant experience Related call center or customer services experience Preferred

Primary Location

SITE - Bridgewater Place - 333 Bridge St - Grand Rapids

Department Name

HR People Operations - HR Support Center

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

9:30 a.m. to 2:30 p.m.

Days Worked

Monday, Tuesday, Thursday, Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.