Hr Manager (Remote)

COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

ROLE: HR Manager

LOCATION:- Remote

OBJECTIVES:

• Provide day-to-day performance management guidance to managers and employees (i.e., coaching, counseling, training, mentoring, disciplinary actions)
• Receive and respond to general HR questions and concerns from managers and employees
• Attend, participate in, and maintain records related to employee disciplinary meetings, terminations, and investigations
• Interact with employees to better understand workplace complaints, conduct appropriate investigations, and resolve disputes within situations that might have varying degrees of ambiguity, including excellent follow through and documentation
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Be well-versed on HealthMark CRAFT values, performance and behavior expectations, and progressive disciplinary philosophy
• Develop proficiency in HR tools and programs to be able to support employees and managers in day-to-day activities
• Advise and train managers in best employee relations practices and strategies
• Maintain employee and workplace confidentiality
• Report performance using KPIs and business metrics
• Ensure compliance with employment, benefits, insurance and other laws, regulations, and requirements
• Perform other duties as assigned

REQUISITE EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s or advanced degree in Human Resources, Business, or a relevant field
• 2+ years professional experience in Human Resources positions
• Successful track record of providing expertise, consultation, guidance and coaching to managers and employees to address sensitive and/or difficult employee behavior and performance concerns
• SHRM or PHR certification preferred
• Knowledge of state and federal laws, regulations and best practices in employment law, human resources, and talent management
• Ability to remain tactful, calm, and persuasive in difficult situations
• Comfortable in a fast-paced environment and able to manage through ambiguity and change
• Natural problem-solving abilities to improve situations for employees and business objectives
• Exceptional interpersonal and communication skills including the capacity to successfully relate to all hierarchical levels
• Exceptional time-management and organizational skills
• Passionate about company culture

70-75 DOE