Hr Manager, Onboarding & People Experience

TAK is one of the largest and fastest growing communications, broadband, and technology service companies in America. We strive daily to provide the best customer experience, delivering on our mission of BEING OUR CUSTOMER’S HERO, EVERY DAY.

We are looking for an HR Manager, Onboarding and People Experience to join our growing team in Sioux Falls, SD. This position can be worked remotely but will require trips to our corporate office in Sioux Falls, SD as needed (possibly up to 1X a quarter).

Why Join Our Team?

• Growing, In-demand industry
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• Company Paid Life Insurance

Responsibilities

• Oversee the full functional lifecycle including items that support compliance best practices, confidentiality, system and process efficiencies, and of course, excellence in experience
• Coach, mentor and lead onboarding team members
• Communicate and provide clear guidance/expectations to both onboarding team members and key stakeholders (for example, hiring leaders) in a concise, timely and efficient manner
• Ideate and lead various change management projects
• Serve as an escalation resource for onboarding team members and key stakeholders with the goal of quickly identifying and addressing unique onboarding-related concerns; this will be accomplished through a combination of your own HR expertise and leveraging various resources for guidance
• Facilitate our day one new hire orientation
• Audit and ensure the proper completion of pre-employment diligence
• Engage frequently in analytics and reporting responsibilities across multiple systems, processes and teams
• Work within our HRIS to complete and validate system set up and troubleshoot technical issues
• Maintain a high degree of integrity and confidentiality given the large amounts of sensitive data for which you will oversee

• 5+ Years of progressive Human Resources experience required, with a minimum of 2 years in lead style role (direct or indirect)
• Bachelor’s degree in Human Resources, I/O Psychology, Business Administration or related field preferred
• PHR/SPHR/SHRM-CP/SHRM-SCP certification a plus
• Passing of all pre-employment requirements (Background Check & Drug Screen)
• Experience directly managing new hire onboarding and other similar employee related programs is required
• Expertise and experience with background checks and I-9 compliance required
• Proficiency in the Microsoft Office Suite (Outlook, Word, Excel, PPT, etc.) required
• Comfort and expertise at preparing and delivering presentations required
• Highly collaborative approach to teamwork
• Strong attention to detail and a drive to manage communications in a time sensitive manner
• Able to build and grow professional relationships built on demonstrated expertise and mutual respect
• Able to adapt to the rapidly changing priorities of a multi-location, high-growth industry, as well as quickly reprioritize accordingly
• As a growing business with field teams and leaders working 6+ day weeks, the ideal candidate must be willing to be reasonably flexible in schedule and approach to the completion of work
• Naturally curious and analytical approach
• Experience in a larger organization with high-volume hiring is preferred
• Prolonged periods of sitting at a desk and working on a computer
• Must maintain confidentiality as may be required in the normal course of position performance

Equal Employment Opportunity (EEO) Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.