Address
Form of workWHO WE ARE
Come grow with us! If you are a passionate change agent who thrives in a collaborative, entrepreneurial and inclusive, culture committed to operational excellence, we would like to meet you.
At Resonance, immediate hands-on experience alongside our clients as we work to build sustainable, positive impact. Our teams are autonomous and self-sufficient. You get to weigh in with founders and leaders on how to drive change and grow the movement while growing the company.
Resonance is an award-winning, Certified B Corporation consultancy that delivers market-based solutions to address the world's toughest challenges. We enable a variety of donor, commercial, and investor clients around the world to catalyze lasting impact. Resonance seeks to catalyze large-scale social, environmental, and economic change by fostering new and dynamic forms of collaboration. We do this by fostering public-private partnerships, facilitating sustainable investment, and providing deep analytical insights in frontier markets.
Come grow with us! If you are a passionate change agent who thrives in a collaborative, entrepreneurial and inclusive, culture committed to operational excellence, we would like to meet you.
At Resonance, immediate hands-on experience alongside our clients as we work to build sustainable, positive impact. Our teams are autonomous and self-sufficient. You get to weigh in with founders and leaders on how to drive change and grow the movement while growing the company.
Resonance is an award-winning, Certified B Corporation consultancy that delivers market-based solutions to address the world's toughest challenges. We enable a variety of donor, commercial, and investor clients around the world to catalyze lasting impact. Resonance seeks to catalyze large-scale social, environmental, and economic change by fostering new and dynamic forms of collaboration. We do this by fostering public-private partnerships, facilitating sustainable investment, and providing deep analytical insights in frontier markets.
POSITION MANDATE
As a highly visible member of the Human Resources & Talent team, you will partner with HR & Talent team colleagues to help build and execute the company’s People Operations and operational excellence agenda and optimize People Operations and processes across the full talent spectrum. You will be a strong operational partner to cross-functional stakeholders to enable their business capability and capacity. You can expect all the challenges and benefits of a fast-paced, entrepreneurial environment – high ambiguity, wide-open space for agile strategy and execution, and optimal opportunity to impact the company's success directly.
This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m. ET.
OUTCOMES / ESSENTIAL FUNCTIONS
- Support the coordination, analyses, discussions and resolutions for various human resource and People Operations conditions, strategies, plans, and procedures for all staff, including the full lifecycle of the employee experience (onboarding, hiring, development, promotion, and offboarding).
- Under the guidance of the HR & People Operations Manager, administer benefits plans, including claims resolution, change reporting, and communicating benefits information to employees; manage the variety of Leave policies and requests (FFCRA, STD & LTD, Parental Leave, FMLA, state specific PFL). Responsible for the integrity of employee data.
- Administers the HRIS human resource information system (Paycor), records and compiles and distributes reports from the database.
- Restructure and optimize SharePoint's HR and TA sections to ensure all documents and materials are appropriately housed, maintained, and accessed, including labor law posters, and updating links.
- Assist payroll processing, new state registration and tax application processes. Manages employee change processes.
- Collaborate and coordinate with the appropriate stakeholders to support operational excellence across the enterprise by:
- Partnering with HR and other stakeholders to investigate, strategize and establish People Operations policies and programs to support them
- Coordinating, communicating, and delivering people-focused SOPs and policies to the other departments, particularly ECCO
- Execute tasks relating to the employee life cycle including offer and change communications, orientation and exit interviews, ensuring they are duly stored and accessible and maintaining their integrity and privacy according to employee data laws and regulations.
- Support the Talent Acquisition by activities and tasks such as candidate and interviewer scheduling, stakeholder follow-up and communications, etc.
- Maintain employee files and ensure changes to benefits and other important programs and initiatives are communicated in a concise and timely manner. Helps implement policies aligning with core principles while recommending changes to current plans and policies to stay abreast with trends and best practices.
- Maintain the organizational chart in SharePoint and contribute to policy updates.
- Remains knowledgeable about and communicates human resources trends, best practices, regulatory changes, and employment law at a regular cadence and applies this knowledge to communicate policy, practice, and resource changes.
- Other duties as needed.
REQUIRED EDUCATION & EXPERIENCE
- 3+ years of experience in progressively responsible human resource and/or talent management roles, preferably within a management consulting/professional services context.
- 3+ years supporting people and talent operations, leveraging project management approaches practices, and methodologies.
- 2+ years of hands-on experience resulting in proficiency with technology tools (e.g., HRIS, ATS, LMS, Microsoft Office, including Excel) and willingness to adapt to new technology.
- 3+ years of benefits administration experience
- Demonstrated knowledge of labor legislation, human resource laws, and best practices
PREFERRED EDUCATION & EXPERIENCE
- Bachelor’s degree in Human Resources of Business Administration
- SHRM-CP or PHR certification
- 1+ years of experience managing the payroll process.
TRAVEL EXPECTATIONS
Limited travel is expected in this role.
WORK ENVIRONMENT & PHYSICAL DEMANDS
This position operates in a professional office environment, and routinely requires the use of standard office equipment such as computers, phones, printers, photocopiers, and filing cabinets.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position operates in a professional office environment, and routinely requires the use of standard office equipment such as computers, phones, printers, photocopiers, and filing cabinets.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
As a part of the responsibilities for this job, the employee is required to communicate, detect, converse with, discern, convey, express oneself, and exchange information orally and in writing with others. The employee must be able to remain in a stationary position, sitting at a desk for prolonged periods, move or traverse inside the office and facilities; operate, activate, use, prepare, inspect, place, detect, or position computers and other office equipment, such as a calculator, copy machine, furniture, and computer printer. The employee must be able to make substantial repetitive motions of the wrists, hands and fingers. The employee must be able to lift and move up to 15lbs at times.
WORK AUTHORIZATION / SECURITY CLEARANCE
US work authorization required.
AAP/EEO STATEMENT
The Equal Employment Opportunity Policy of Resonance is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, sex (including pregnancy, gender identity or expression, and sexual orientation) parental status, genetic information (including family medical history) political affiliation, military service, age, veteran status, disability, or marital status, or any other characteristic protected by federal, state, or local law. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, Resonance also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Resonance believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on any of the above-mentioned characteristics.
We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.
Applications will be reviewed on a rolling basis. Only candidates selected for interviews will be contacted. No phone calls or emails please.
