Housing Specialist Supervisor

Description
Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation Range: $60,000 - $65,000 annually commensurate with experience
Overview:
In collaboration between Housing Works Inc. and the Mayor's Office of Criminal Justice (MOCJ), the Emergency and Transitional Housing (ETH) Program will provide individuals involved in the criminal legal system experiencing housing insecurity, or chronic homelessness, with transitional housing placement and reentry support services with the goal of providing assistance with more permanent housing solutions. This housing program operates utilizing hotels across NYC boroughs and offers medical, behavior health, reentry support services, connection to additional health and wellness services and housing placement assistance to residents enrolled to promote positive reintegration to the five borough communities, reduce recidivism and build stronger, safer communities. Reporting to the Assistant Director of Transitional Housing Support Services, the Housing Specialist Supervisor (Coordinator) will responsible for supervising the Housing Specialists across the MOCJ Transitional Housing locations, engage in quality assurance measures to ensure contract compliance for housing milestones, engage in quality improvement projects and provide guidance and expertise regarding NYC housing resources.
Responsibilities:

• Assist with developing and maintaining relationships with NYC housing programs, real estate brokers, private landlords and management companies.
• Responsible for overall leadership for the housing placement component of the ETH Program.
• Provide supportive individual supervision for the Housing Specialists.
• Provide oversight and clinical guidance to Housing Specialists to establish housing goals with clients and develop creative solutions for more permanent placement.
• Facilitate staff and client groups and trainings pertaining to housing placement resources, options and alternatives.
• Submit daily, weekly, monthly and adhoc reports as needed and in a timely manner.
• Engage in quality assurance measures to ensure contract deliverables are met and documented as they pertain to housing placement.
• Develop and implement quality improvement projects.
• Facilitate team meetings.
• Participate in quality improvement projects.
• Conduct weekly site visits to all Transitional Housing locations.
• Work collaboratively with all teams and departments to promote successful program outcomes.
• Actively participate in supervision.
• Provide crisis intervention services as needed.
• Maintain a caseload of clients if needed.
• Assist with talent acquisition efforts.
• Attend special events or networking events to promote program services and establish relationships with other key stakeholders.
• Promotes Housing Works' core values in day to day activities.
• Performs other tasks as assigned by supervisor.
• Provide culturally competent services in accordance to Housing Works policies and practices.
• Participates in trainings, or other professional development activities, to enhance skills.
• Engages in advocacy efforts in accordance to agency requirements.
• Ability to work with clients with diverse clients with varying levels of service needs.
• Works collaboratively with other team members and departments across the agency.
• Attend and participate staff meetings and trainings as scheduled.
• Responsiveness to emails, texts and phone calls.
• Ability to work flexible, pre-scheduled hours to meet the needs of the client population.

• Bachelor's Degree required in social services, psychology, social work or other related field.
• Minimum 3 years of experience providing housing placement assistance services.
• Minimum 1 year of supervisory experience.
• Extensive knowledge of NYC and NYS housing vouchers and housing application processes.
• Prefer experience working with individuals involved in the criminal legal system, as well as substance use and mental health issues.
• Prior experience providing direct care to clients.
• Prior experience working in a congregate housing setting.
• Strong written documentation and communication skills
• Good problem-solving skills and ability to work autonomously
• Microsoft Office Suite, particularly Excel, required
• Experience utilizing EMR systems.
• Preferably bi-lingual in Spanish.
• Excellent written and oral communication skills.
• Excellent or proficient technical skills to perform tasks related to Microsoft Office, email and case management systems.
• Ability to work independently and collaboratively with the team.
• Dependability and reliability to arrive and depart timely for scheduled shift.
• Ability to frequently travel within the boroughs via public transportation.