Housing Services Manager --Clarksville

Position Description: Housing Program Manager - Clarksville

Position Type: Full Time/Non-Exempt

Supervisor: Associate Director of Medical Case Management

Location: Nashville, TN

As a Housing Program Manager at Nashville CARES, you will assist clients living in Montgomery, Houston, Humphreys, and Stewart counties with accessing housing and supportive services within the agency and throughout outside sources.

What You’ll Do

· Assess each client’s circumstances and connect them to appropriate services to meet their needs

· Assist clients with locating new housing or maintaining their current housing by facilitating access to CARES’ internal housing resources, as well as those in the community

· Oversee client eligibility for the HOPWA program and ensure only clients who are eligible are receiving HOPWA-funded services in the region

· Ensure clients on the Tenant-Based Rental Assistance program maintain their housing by meeting with them in their homes on a regular basis and completing all necessary paperwork to sustain their subsidy

· Work with clients to facilitate eligibility for the Ryan White program

· Coordinate closely with peers to ensure clients have access to all needed resources

· Meet regularly with clients in the office, in clients’ homes, and in the community to complete biopsychosocial assessments and assist with connection to medical, social, community, financial, and other needed services

· Develop and maintain relationships with community housing providers and landlords

· Assist your clients with identifying their own goals for housing and healthcare and then navigating the various systems involved in achieving those goals

· Participate in community meetings as a representative for the agency and your clients

· Complete all documentation in an appropriate manner and in a reasonable timeframe, including funder required paperwork, according to agency and community standards to ensure staff and clients do not encounter barriers

· Maintain appropriate boundaries with clients and with work

Who You Are

· A person who is passionate about their work with clients, but who also understands the importance of good boundaries

· A clear communicator who can explain complex ideas in ways that are easy to understand

· A person who is patient and supportive of clients facing significant barriers

· A problem solver who can see both details and the bigger picture and find balance between the two

· Someone who can independently research solutions and resources while also knowing when to ask for help

· A team player who also works well independently

· A person who values flexibility and work-life balance

· Someone who is organized and can keep track of a variety of tasks and people and their needs

· A person with excellent documentation skills

Minimum Requirements:

· Bachelor’s degree (preference for a degree in Social Work or other Human Services)

· Minimum of three years’ experience in community based social or health care services

· Proficiency with a variety of technology, including Microsoft Office software (Word, Excel, Outlook), electronic health records (training provided), and general Windows PC and cell phone technology

· Valid Driver’s License, vehicle, and automobile liability insurance to facilitate local travel required for client/agency-related work

Who We Are

· Nashville CARES is an organization that is passionate about ending the HIV epidemic in Middle Tennessee.

· We provide prevention services to stop the spread of HIV in the community and medical care and support services to those living with HIV, with the hope of achieving a world where HIV infections are rare, and when they do occur, everyone living with HIV has access to care, treatment, and support to achieve optimal health and self-sufficiency without stigma or discrimination.

· We approach our staff and clients with respect and compassion, while holding appropriate boundaries.

· We provide a vast array of services, including case management, medical care, housing assistance, nutrition and transportation services, and assistance with insurance and prescription needs.

· We maintain an environment where all staff are encouraged to grow and develop skills to help them advance in their career

Pay Range: $42,000-$45,000 annually

Benefits:

· Health insurance with employer paid premium + buy up options

· Dental & Vision w/ employer paid premium + buy up option

· Over five weeks of PTO in first year (full-time employees)

· 12+ paid holidays per year

· Employee Assistance Program

· Short Term and Long Term Disability

· 403(b) Retirement Savings Plan & more

Nashville CARES is an equal opportunity employer committed to providing an inclusive and welcoming environment for all members of our staff, volunteers and clients. We respect equality and inclusivity for all people and will not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran status, sexual orientation or gender identity. We respect, value, and celebrate the unique attributes, characteristics and perspectives that make each person who they are.

The above information has been designed to indicate the general nature and level of work performed by an employee in this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job.

Job Type: Full-time

Pay: $18.27 - $20.19 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Social service: 2 years (Preferred)

Ability to Relocate:

• Clarksville, TN 37040: Relocate before starting work (Required)

Work Location: Hybrid remote in Nashville, TN 37211