Job Description
Housekeeping Supervisor
Best Western New Orleans East
10100 I-10 Service Rd.
New Orleans, LA 70127
NOW HIRING!!!
Join our team now if you are interested in amazing benefits, such as deeply discounted hotel stays, paid time off, holiday pay, life + disability insurance and other exciting incentives and voluntary benefits. We recognize and appreciate our hospitality professionals!
Job Type: Full - Time
Hourly Pay Rate: $15.00 - $16.00 / hour depending on experience
Schedule & Shift: 8 hour shifts (8:00 AM - 5:00 PM)
Monday - Sunday availability
What benefits can you expect as a full-time, hourly employee at this hotel? Here are the details:
- Voluntary benefits (i.e., critical illness, accident, group disability, medical bridge, and term life)
- Paid Time Off & Holiday Pay
- employee hotel discount rate
- $25.00 incentive payout for positive reviews
- Housekeeping Perfect 10 - Earn PTO/snack shop certificate for Medallia scores of 9 & 10!
- DailyPay - Never wait for a paycheck again! Work today, get paid today! With DailyPay, Atira Hotels employees have access to their pay on day 1 of work!
Job Description:
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms and public space in hotel. Assign duties, inspect work, investigate complaints regarding housekeeping service and equipment and take corrective action. May take periodic inventories, screen applicants, train new employees, and recommend dismissals.
Responsibilities:
1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness (50-70 rooms daily).
2) Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
3) Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
4) Coordinates work activities among departments.
5) Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
6) Inventories stock to ensure adequate supplies.
7) Evaluates records to forecast department personnel requirements.
8) Makes recommendations to improve service and ensure more efficient operation.
9) Prepares reports concerning room occupancy, payroll, and department expenses.
11) Performs cleaning duties in cases of emergency or staff shortage.
12) Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
13) Attends staff meetings to discuss company policies and patrons' complaints.
14) Issues supplies and equipment to workers.
15) Establishes standards and procedures for work of housekeeping staff.
16) Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
17) Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
18) Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals.
Job Requirements:
- High school diploma or equivalent
- Experience in a housekeeping department
- Minimum of 2 years housekeeping