Housekeeping Manager

We’re hiring a Housekeeping Manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

• Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas
• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies

• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
• At least 2+ years experience in hospitality or guest services
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
• A High school diploma or GED is required

Our lakeside hotel is off I-85, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails.