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Form of workJob Description
ESSENTIAL FUNCTIONS:
- Inspect guest rooms once cleaned to ensure all standards are in place.
- Check common areas to ensure order and cleanliness.
- Assist Housekeeping Manager and Housekeeping Supervisor with monthly inventories.
- Breakout boards from our property management system to disperse fair and equal guest rooms for room attendants.
- Assist room attendants with cleaning and stripping of guest rooms.
- Cleaning guest rooms as assigned/needed. Which includes, making beds, cleaning bathrooms, dusting, vacuuming and washing windows, tracks, and other cleanliness duties. Report maintenance deficiencies.
- Check carts and assist in stocking as needed.
- Greet all guests immediately with friendly/sincere acknowledgement.
- Strip dirty linens, remove trash, removed used amenities from guest room suites.
- Assist in laundry as needed which includes stripping, folding, washing, delivering of linens
- Respond quickly and efficiently to special requests by guests.
- Ensure and inspect that all rooms comply with brand standards.
- Other duties may be assigned.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a
combination of the following supportive functions, with the percentage of time performing each
function to be solely determined by the Manager based upon the particular requirements of the
company.
- Provide customer service to guests, including information about hotel services, activities and local attractions.
- Assist co-workers, as requested.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
- The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without
reasonable accommodation. - Ability to arrive to work on time and when scheduled.
- Physically able to move large objects such as: carts, large bags of linen, ironing board.
- Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
- Ability to read and recognize room/suite numbers.
- Ability to communicate effectively with guests and associates.
- Ability to learn, follow and enforce standards for cleanliness.
Are you the one we are looking for? We want someone whom embodies Hilton Values!
H- Hospitality
I- Integrity
L- Leadership
T- Teamwork
O- Ownership
N- Now
We offer medical/dental/vision and life insurance, short- and long-term disability, 401(k), FSA, employee discounts and more!
